Joshua Hunsaker | Page 2

In and out, fast and friendly! Great store and company to work with, would definitely buying here again! Great store and company to work with, would definitely buying here again! More

by CHEIDEMAN Verified Customer Verified Customer

Helpful 0

Report | Print

I'm very satisfied with the professionalism and willingness to go the extra way to answer my questions. Every time I called the service department they always responded respectfully. I will defin willingness to go the extra way to answer my questions. Every time I called the service department they always responded respectfully. I will definitely would recommend VW of Salem to everyone I know and I will be returning again when needed. More

Helpful 0

Report | Print

The best car buying experience I have ever had! My salesman Jerome Coleman worked so hard to get me the exact car I wanted! He went over and beyond to make my car buying experience great. Then Mike Br salesman Jerome Coleman worked so hard to get me the exact car I wanted! He went over and beyond to make my car buying experience great. Then Mike Brown in their finance department helped us get the extra things we wanted at a great price and best rate. I will recommend to all my friends and family to buy a car here. A Big thank you to Salem Volkswagen, keep up the fantastic work! More

Helpful 0

Report | Print

NEVER buy a used car here I don't usually write reviews, but my experience here was incredibly frustrating. I went in a few months ago to look at a car I'd seen online. It was I don't usually write reviews, but my experience here was incredibly frustrating. I went in a few months ago to look at a car I'd seen online. It was a used vehicle with a few problems, but I wasn't worried as they assured me that their mechanics had looked it over. I ended up purchasing the car and within a couple months, I've spent nearly $1200 in repairs. The car is also currently at a mechanic where I received the news that it needs a new engine. I haven't even touched one of the problems that I knew about. Then, I called and talked to a salesman who said that it was a salvage and I had signed something acknowledging that. I have a copy of what I signed, and it said as is/parts only, not salvage. When I mentioned that, he said they make sure to be really clear about it, but they didn't tell me that once (I wouldn't have been interested in a salvage car). Regardless, he said they wanted to make it right and could talk about trading it in. He told me to stop the work on the car and to come in to meet with him. I went in on a day that he wasn't there, but talked to another person who was aware of the situation. I reiterated my problem and he told me that what I could get back depended on what I traded for. I spent an hour and a half looking at and talking through options. Finally, the salesman took all the information in to the manager who said he would give me $500 for the car because he didn't want to deal with it. He even told me that if I wanted them to work with me more, I needed to repair the car and take down a review I put up a few days earlier. What a joke and a complete waste of time. I also find it incredibly unprofessional that the general manager was trying to manipulate me to improve his ratings. I'm incredibly disappointed in this dealership. I wasn't expecting a perfect car, but I expected so much more than this. They should really take better care of their customers. More

Helpful 0

Report | Print