Kelsey Cimillo | Page 2

staff not interested in offering new services. I need new services but will look elswhere I need new services but will look elswhere More

by avisadenj Verified Customer Verified Customer

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She has a good customer experience. She was very calm and patient with me. I gave her 5 stars because of how she treated me so good She was very calm and patient with me. I gave her 5 stars because of how she treated me so good More

by adewolefadekemi Verified Customer Verified Customer

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Great job and perfect attention to the customer. I really appreciate the service. Definitely recommend I really appreciate the service. Definitely recommend More

by tiffmatt0714 Verified Customer Verified Customer

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Fast service. Glen Toyota washes your car after each visit to the service center. Kelsey was very helpful. Glen Toyota washes your car after each visit to the service center. Kelsey was very helpful. More

by John2018 Verified Customer Verified Customer

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I purchased my car 6 months ago and this is my second service here, and quite frankly my last. I made an appointment and was still waiting around for almost 3 hours with a baby and I found out the next d service here, and quite frankly my last. I made an appointment and was still waiting around for almost 3 hours with a baby and I found out the next day that I was OVERCHARGED for my services. I called to speak with a manager about this and just got the run around. More

by matos.victoria0 Verified Customer Verified Customer

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Service was great, Car wash was poor Waiting time was great Scheduling was very good great Scheduling was very good More

by gseagle1 Verified Customer Verified Customer

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I arrived 10 minutes early and waited 3. 5 hours for my car to be finished. I had to inquire 3 times. When I received the invoice it showed that it was only work on for 1.7 hours. So why did 5 hours for my car to be finished. I had to inquire 3 times. When I received the invoice it showed that it was only work on for 1.7 hours. So why did I wait almost 2 hours more? This is after I was told that I would be called when the part for my recall came in and after 7 weeks of radio silence I called to see if it was in. This treatment also comes after driving back to the service center after the first time I brought it in for a recall because the technician left his light in my car. I figured after doing a favor and driving back 15 minutes to return a lost item I wouldn’t have to wait 7 weeks, fulfill someone else’s job for them, and then wait almost 2 hours on top of the time it actually took to work on the car. I will not be returning and neither will either of the other members of my household. More

by Adria W. Verified Customer Verified Customer

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As a long time customer, I never had any major issues. Kelsey was first rate. Kelsey was first rate. More

by JJFN70 Verified Customer Verified Customer

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I had a noise in my car. I brought it to Glen Toyota. They diagnosed it quickly and replaced the transmission quickly. They gave me a loaner at no charge. I couldn't be happi I brought it to Glen Toyota. They diagnosed it quickly and replaced the transmission quickly. They gave me a loaner at no charge. I couldn't be happier with their professionalism! I dealt with one other Toyota dealer and found them to be far inferior to the service I had at Glen Toyota! Thank you all More

by cjt9686 Verified Customer Verified Customer

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Good and professional. All the stuff are well knowledgeable and very friendly. The service was done in a reasonable time frame. All the stuff are well knowledgeable and very friendly. The service was done in a reasonable time frame. More

by LINDSEYYE1 Verified Customer Verified Customer

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