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Kyle Greenberg
Kyle Greenberg at Lombard Ford
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Kyle Greenberg | Page 11

service advisor

Lombard Ford

385 New Hartford Rd
Barkhamsted, CT 06063

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4.6
103 Reviews
4.6

103 Reviews

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103 Reviews of Kyle Greenberg

February 10, 2022

Dealership Rating
Employee Rating

Long wait times - very high pricing (parts and labor) - dash error messages after service performed More

by SBALCEZAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Drew Paris , John Cersoli

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Feb 11, 2022

Lombard Ford responded

Im sorry that the wait time felt long you came in for oil change and tire rotation, you also had a park assist light that comees on intermittenly which needed diag and then a tmps light on which we inspected. The only thing we charged for was the oil change and we informed you that your brakes 4mm and the tires are 4/32nds and under infact the rear passanger is tire is on the wear bars. We diagnosed that the front aid sensor is broken which is causing the intermitten issue and that the tires needed the air adjusted because they ranged from 28-49 psi. Im sorry that $26.43 in labor is too high of a price. Oil prices and have jumped drasticly and we are hoping they come down soon but unfortunately until they do I have to charge the prices based on what we are paying for the oil.

February 04, 2022

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Employee Rating

Lombard ford is a great place to do business with very reliable and they keep you informed on your car’s progress More

by freddyfriedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darryl Case, Emma Allen, Barbara Dew, Drew Paris , John Cersoli, Polly

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Feb 04, 2022

Lombard Ford responded

We truly appreciate that you took the time to share your experience. We try to ensure every one is treated well. Thank you for your business. See you next visit... Your friends at Lombard Ford

June 22, 2020

Dealership Rating
Employee Rating

Awesome service, great advisor ,fast scheduling . I have been to other dealers and this place has that home type feel to it no pressure approach More

by jackiefrost2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darryl Case

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Jun 29, 2020

Lombard Ford responded

It's always a pleasure to do business with you Jackie. We can't thank you enough for continuing to use us for all your vehicle needs. Your friends at Lombard Ford

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