Maritza Hererra

I’ve experienced nothing but the absolute best here at elk Grove Mazda I dealt with Vanesa in Sales. She is an amazing person extremely nice and very thorough, she was very polite and understanding and li elk Grove Mazda I dealt with Vanesa in Sales. She is an amazing person extremely nice and very thorough, she was very polite and understanding and listened to me of what my wants and needs were when I came looking for a vehicle. She was not pushing at all. She was very transparent. The moment I walked in she helped me she even responds to text messages when she’s not at work regarding concerns or things that I’m hoping to get on my car she does not ignore you and she’s always extremely professional the manager Shea. She was outstanding. She helped me with a concern. I had shortly after I bought the car and it was handled correctly. No questions asked finance is also amazing. Everybody at this dealership has been great service department. Brianna and service is absolutely amazing. Also, thank you for the help and treating me like family. More

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Danny consistently demonstrates an exceptional level of professionalism and friendliness in all his interactions. His unwavering helpfulness and courteous demeanor make every customer feel valued and appre professionalism and friendliness in all his interactions. His unwavering helpfulness and courteous demeanor make every customer feel valued and appreciated. With a commitment to excellence, Danny's customer service truly stands out as top-tier, ensuring that every experience is not only pleasant but also memorable. More

by Nell57 Verified Customer Verified Customer

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They got me in and out in the time frame that they stated they would The things you so much for and Together as I said they completed the job very well I've noticed no problems in the week since We picked it they would The things you so much for and Together as I said they completed the job very well I've noticed no problems in the week since We picked it up. More

by Bill Conner Verified Customer Verified Customer

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Service was timely and efficient delivered when promised. Tasks completed were thoroughly explained and detailed. The video description was a nice feature. Cost of service was a little less than quoted. Tasks completed were thoroughly explained and detailed. The video description was a nice feature. Cost of service was a little less than quoted. More

by ODOD Verified Customer Verified Customer

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This dealership really takes wonderful care of their customers. We have a small business and know how important it is to treat your customers as you wish to be treated. So often we are disappointed wi customers. We have a small business and know how important it is to treat your customers as you wish to be treated. So often we are disappointed with simply getting a call back from businesses these days. Elk Gove Mazda will not disappoint. They will take great care of your Mazda and keep you informed every step of the way. More

by Kimberly Verified Customer Verified Customer

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Mazda of Elk Grove has always treated my diagnostic concerns with personal care and professionalism. Maintenance is quick and the video inspections help greatly at understanding the condition of my veh concerns with personal care and professionalism. Maintenance is quick and the video inspections help greatly at understanding the condition of my vehicle. More

by nickhayworth Verified Customer Verified Customer

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Very helpful and completed necessary work in a timely fashion. Appreciate the dedication to meet my high standards fashion. Appreciate the dedication to meet my high standards More

by KGATSHET Verified Customer Verified Customer

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The service here is always extremely professional and I'm grateful for the consultants' kind help and informative communication. grateful for the consultants' kind help and informative communication. More

by 98JJES Verified Customer Verified Customer

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The service staff are very helpful and responsive. They go out of their way to address any questions or concerns. I love the video inspection as it gives me a visual of parts of the car I never see. They go out of their way to address any questions or concerns. I love the video inspection as it gives me a visual of parts of the car I never see. More

by ljracca Verified Customer Verified Customer

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Who came up with this requirement? The dealer has served us well since 2021. They admit to mistakes and take responsibility to make it right. The dealer has served us well since 2021. They admit to mistakes and take responsibility to make it right. More

by PLODDINGPOSSUM Verified Customer Verified Customer

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