Matthew Carlson | Page 36

Rallye BMW is one of the best dealerships. I shopped around to get the best price and service. Darren Thomsen of Rallye BMW made me feel important and worked with me to get me into the X5 I wanted for around to get the best price and service. Darren Thomsen of Rallye BMW made me feel important and worked with me to get me into the X5 I wanted for a excellent price. When it came to service on my X5 Matt Carlson and his team always took care of it. They are all are very nice and knowledgeable!!! Thank you all at Rallye!!! Matt Geyer More

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I have been a customer of Rallye BMW for some time. Matt Carlson has been my service advisor for many years. On my most recent visit, Matt ensured that all of my concerns were addressed with my 2012 5 seri Carlson has been my service advisor for many years. On my most recent visit, Matt ensured that all of my concerns were addressed with my 2012 5 series. Being the attentive person that he is, Matt noticed that my inspection was due to expire and he also took care of that. I have an extremely busy schedule and Matt always goes out of his way to accommodate me. He is very customer service oriented and highly knowledgable on the entire BMW line. My car is always returned to me washed and cleaner than the condition that I dropped it off in, and my car is always finished when promised. I have referred many friends and family to Matt and Rallye BMW and all have been equally as pleased. More

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Matt Carlson has been my Service Advisor through the years and provides excellent customer satisfaction. Recently I arrived at Rallye without an appointment for two issues, brake noise and tire repair years and provides excellent customer satisfaction. Recently I arrived at Rallye without an appointment for two issues, brake noise and tire repair. Matt didn't turn me away and I was back on the road within an hour. Thank you Matt for your excellent customer service and resolving the issues correctly during the first visit. More

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Matt Carlson is an excellent service rep. our family has purchased several BMWs from Rallye over the past 10 years and Matt has been our service rep. He is careful, patient and has made our service experie purchased several BMWs from Rallye over the past 10 years and Matt has been our service rep. He is careful, patient and has made our service experience best in class. More

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I've dealt with the folks at Rallye BMW for about 7 years now, and through that time, they've always maintained a standard of quality and excellence in their work, and approach to customer satisfaction. W now, and through that time, they've always maintained a standard of quality and excellence in their work, and approach to customer satisfaction. Whether it's the sales associates, service advisors, or even the loaner coordinators, they've trated me with professionalism and added a personal touch that goes a long way in keeping me with them over the years. I'm happy to recommend this dealership in Westbuty, NY to anyone looking to have a relationship with an outstanding BMW dealership, whether for new cars, certified pre-owned ones, or just service to a current BMW. -A. Williams New York, NY More

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This was my first experience with Rallye. I switched from another BMW dealer where the service was horrible, so I was prepared for more of the same. I couldn't have had a better experience! Besides a from another BMW dealer where the service was horrible, so I was prepared for more of the same. I couldn't have had a better experience! Besides a slight wait in the morning when I dropped my car off due to a computer glitch, the entire experience was flawless. I will use no one but them from now on. More

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I receive what seems like royal treatment but it is just normal business at this place! Great communications from service adviser. Very responsive and knowledgeable. normal business at this place! Great communications from service adviser. Very responsive and knowledgeable. More

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My experience was SO positive that I had to write this review! The service light on my 2010 328xdrive went on so I called my service rep Matt and he said to come right over. I drove straight to Rallye BM review! The service light on my 2010 328xdrive went on so I called my service rep Matt and he said to come right over. I drove straight to Rallye BMW. Everyone I encountered was friendly and helpful. Within 10 minutes I was in an almost new 328xdrive loaner. That day I learned that my car needed a new air pump which was being shipped next day air. By 3pm the next day I was back in my car which had been given a much needed wash!!! What could be better than that! By the way, I love my car!!!!!!! More

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I brought in the car because the strip molding on driver side inside the car came off its retainers, low tire pressure light came on and A/C was not very cooling and regular oil maintenance. Also my key wa side inside the car came off its retainers, low tire pressure light came on and A/C was not very cooling and regular oil maintenance. Also my key was to be re-programmed so that car would automatically lock when speeds up after the start. All these things were fixed except the key was not reprogrammed. apparently he forgot. But now I would have to again make a trip for that and that is not very convenient, I wish everything was taken care of at the same time. Abbas abuwala More

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I am very happy with the service here. Matt stays on top of your car when in for service. I would recommend him and this dealer of your car when in for service. I would recommend him and this dealer More

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