Called on a Jeep I was interested in, but a deposit had been put on it. Waited a week and found out that the deposit had been lifted so I put one down over the phone, gave some information about my trade and got an estimate on that. Drove 2hrs to Bourne's to check it out on a Tuesday. Got there and the place was busy, but Mike came out to greet me and gave me the keys for a test drive. I handed him my trade in keys and left on my own. Got to get on the highway, backroads and stopped across the street to take time to go over the vehicle. It was in great shape and was thoroughly detailed (wish it still looked that clean now!). I drove back to the dealership and started talking numbers on the trade and percentages for financing with them and not my credit union. Mike was able to give me an additional $500 for my trade and matched the finance rate my credit union offered. I signed papers and left for Maine in my old vehicle because MA doesn't do temp plates. On Wednesday they told me that the Jeep would be delivered on Thursday and we agreed on a time. Sure enough on Thursday I met up with the transporter and we traded plates and I had my Jeep. After two weeks, I received a call that my old vehicle's loan had not been paid off and the payment was past due. I contacted Mike and he explained that their controller had been out, but assured me if would be taken care of. 24 hrs later, the bank had the payoff check for my old vehicle, problem solved. It was an easy, no pressure process. Mike was very helpful and Jason did not pressure the extended warranties when I declined. I've recommended Bourne's to people that have asked about the Jeep. Thanks again!
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