"The hassle-free way to buying my car"
To begin with, I would like to give many thanks to Mario Lee, Carlos Machado, Shawn Saunders, and of course the GM, Mike Kelley for being so attentive and helpful with my car purchase!!! Bournes was recommend to me by two members of my family who had purchased cars from Mario Lee, who was a great decision to go with. I financed my car and received a great interest rate with the help from Carlos Machado and also received top dollar for my trade in. I will most definitely recommend Bournes Auto to my family and friends and will be coming back for my next car purchase in the future! I'm so in love with my new car and couldn't be more happy! Bournes has the best prices around and has the competition beat!!
Scam artists!!! Mike Kelly is an awful person. He tried lying to the wrong people! I cannot believe Jason Bourne doesn't see it. Your reputation is everything in this day and age. The internet is powerful and everyone can find out information on their own!
"A great experience "
Two family members had great experiences at Bournes and I am now happy to say that I have too. We were told to go see David Pair but unfortunately he was busy helping someone else. Our salesman was Mario. He is a man of few words but got the job done. No pressure at all. Michael Kelly also went out of his way to help us and so did your buyer Russell (who we were fortunate to bump into on the lot). I had to return the day after I had picked up my vehicle to get my plates. David Pair was who helped me that day and for someone who didn't get credit for selling me my car, he went above and beyond helping me that day. I think the "assistant" in Assistant Sales Manager should be removed from his title...I'm sure repeat buyers come back looking for him! Overall wonderful experience and thank you all for your patience with me! Love my new car!
"I'll be a return customer. "
The dealership was great. All the cars were nice clean and in great shape. The suv I purchased was exactly as advertised. My salesperson Alyssa was awesome to deal with. She was friendly and very knowledgeable. My financing was smooth easy and a great rate. When it's time for another car I'll be back.
"Love my new VW van!!!"
I recently traded in my old, tired, mini-van filled with 8+ years of family memories. I worked with Michael Kelly and his team to get into my 2012 VW Routan. Everyone was extremely helpful through the entire process and I couldn't be happier with my new ride.
Thanks Bourne's and see you in 10 years when I'm ready to trade this one in on something newer.
My wife and I bought a car at Bourne's recently, we had a very good experience. It was a busy Saturday afternoon, and we waited about 15-20 minutes to speak with someone, but once Tanya Marsden came over and introduced herself, everything moved along very quickly. We test-drove a vehicle, decided it was the right one, negotiated a trade in value, and got paperwork and financing done and signed in an acceptable amount of time. We stayed past closing hours, but never were meant to feel rushed or like it was an inconvenience. We were there with our two sons, who enjoyed the complimentary snacks and the football game on the couches in the waiting area.
Tanya was especially helpful, she was very friendly, she kept us posted when we were waiting for a couple of minutes for various things, and she very graciously cleaned out the car herself when we said we couldn't come back on Monday to pick it up and other staff members had gone home. That was a very nice touch and very much appreciated. Dave Olsen in Finance was very personable and he kept the process moving along quickly. The manager was very nice as well. Overall we had a very good experience at Bourne's. We were repeat customers and will go back again.
"Great Experience at Bourne's Auto Center"
Bourne's Auto Center is now the only place that we would go to purchase a used car. The Assistant Sales Manager, David Pair was a pleasure to work with! He went above and beyond to help us find a car. He is straight forward, efficient and very nice. Everyone that we worked with at Bourne's Auto Center was nice and helpful as well including David Olson, Michael Kelley and Jason Bourne. We will definitely go back and work with David Pair to find a used car!!!
I recently purchased a 2012 VW Beatle at Bourne Auto Center. The employees were wonderful and no problems with the car. Mike, and Dave were especially helpful, however, Alyssa Dowgos is the shining star of the sales team!
Great job guys!
"Repeat customer "
Wouldn't go any place else. David & Carlos were awesome . Been buying cars from Bourne auto center for several years. No need to go any where else.
We bought our car here in April and had some issues with the air conditioner. After the second time we brought the car back to get serviced (through no fault of their's) we had a great experience. We called the service center, exchanged the car for a free rental, and were able to pick up our car the next afternoon.