Having both family and friends who were satisfied Bourne’s customers, I began to use Bourne’s to service my car. I quickly became a fan of Bourne’s service department and their thorough work. When the time came to consider trading in that car, I contacted Mike Kelley at Bourne’s and asked if he would provide me with a trade in price for the vehicle. During my visit, I also test drove a car seen on Bourne’s web site (Great Site….easy to use!). I left that evening stating that I liked the car, but needed time & my husband’s help with the decision.
A few days later, my husband stopped in to check out the car and found that the car had been fully serviced. Mike shared a copy of the service invoice which detailed an impressive list of items that were addressed. With a fair trade-in price on my car and a fair price on the new vehicle, we bought the car and have had a great experience with Bourne’s. Post-purchase, I contacted Mike about a few minor things that I hadn’t initially noticed. A service appointment was promptly scheduled and each item was resolved.
We financed through Bourne’s, too – they actually got us a lower rate than promised. From start to finish our car buying experience was a pleasure. Thanks Mike!
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