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Paula Ortiz
146 Reviews
146 Reviews of Paula Ortiz
September 09, 2018
Excellent They were friendly, excellent work and fast .I come on Saturday so I don't have to have appointments. There are plenty of snacks and drinks. They were friendly, excellent work and fast .I come on Saturday so I don't have to have appointments. There are plenty of snacks and drinks. More
by keven.nichols
Verified Customer
Helpful 
September 07, 2018
Don't go there I went there for oil change and multi -points inspection, They didn't even check the tires pressure although the warring light for it is on in the das I went there for oil change and multi -points inspection, They didn't even check the tires pressure although the warring light for it is on in the dashboard. So, how can I trust that they did the other hidden issues and when I told the manager, his reaction surprised me he looked like didn't care More
by GHIATHALSHARIFI
Other Employees Tagged: Terry Pruett, Dominique Warrick , Jacqueline Clark, Don Warrick, Ryan Lee, Jesse Edler
August 31, 2018
Excellent Care From check-in to check-out my car and I received good service. The lounge area is attractive and clean. Good refreshments make the time pass quickly From check-in to check-out my car and I received good service. The lounge area is attractive and clean. Good refreshments make the time pass quickly. Paula advised me about service that will be needed on my next visit. More
by GERIHOLIMAN
Other Employees Tagged: Paula Ortiz, Ryan checked in. Very polite.
August 26, 2018
First Time This is the first time we've taken our Toyota to the service center. We appreciate the attention ri detail. We were looking quality, knowledge and exp This is the first time we've taken our Toyota to the service center. We appreciate the attention ri detail. We were looking quality, knowledge and expertise which is what we received. More
by FLEHARTYT
August 24, 2018
Service of our Rav 4 The service was great it was outstanding. Terry Pruett was great and very helpful I would tell anyone looking for service our possible purchase of a c The service was great it was outstanding. Terry Pruett was great and very helpful I would tell anyone looking for service our possible purchase of a car the see Jou Machens Toyata. More
by HARRYLKILGORE
Other Employees Tagged: Terry Pruett, Brian Bailey
August 22, 2018
I0,000 mole check with oil change Fast excellent service-good explanatory review- had no problems with experience- this is typical of the dealership and service dept.- wonderful waitin Fast excellent service-good explanatory review- had no problems with experience- this is typical of the dealership and service dept.- wonderful waiting area with snacks, drinks, and comfortable seating! More
by ALBARRIERMD
August 22, 2018
Excellent customer service I have been going to this service center for years. It is top notch. And Paula Ortiz is awesome! Very thorough, professional and very friendly. I have been going to this service center for years. It is top notch. And Paula Ortiz is awesome! Very thorough, professional and very friendly. More
by SHAFAQPARACHA
August 21, 2018
Long wait for transmission update I got the services I asked for and good advice about waiting for other services. I had to wait almost 3 hours for the update on my 2014 Votolla tra I got the services I asked for and good advice about waiting for other services. I had to wait almost 3 hours for the update on my 2014 Votolla transmission recall. Good thing Ibhsd nothing else planned! More
by LDILLING74
August 18, 2018
Two Hours and fifteen minutes for a blinker bulb. I went to the dealership yesterday and waited two hours and 15 minutes for a blinker bulb to be replaced. Not a casing. Not in a complete unit. Only a I went to the dealership yesterday and waited two hours and 15 minutes for a blinker bulb to be replaced. Not a casing. Not in a complete unit. Only a bulb. The agent told me that she was sorry but made no attempt to compensate whatsoever. I attempte I went to the dealership yesterday and waited two hours and 15 minutes for a blinker bulb to be replaced. Not a casing. Not complete unit. Only a bulb. The agent told me that she was sorry but made no attempt to compensate whatsoever. They weren’t busy at all. Three people came and left before me. I even made an appointment ahead of time. When I checked after 45 minutes on my car, the paperwork from Paula have not even made it back to the people so they could take my car. She said she just got back from lunch and had been really busy. But she was definitely at her desk when I first got to the dealership at 1 o’clock. She was pleasant enough but I can’t continue to bring my car to a place where an overall system like this goes on. Sadly, I’m going to have to look elsewhere for my car. More
by JOSHUACHISM1987
August 16, 2018
Great service center I recommend this service center to toyota owners. Friendly staff, great service reasonable price and appropriate place to stay in. I prefer to deal I recommend this service center to toyota owners. Friendly staff, great service reasonable price and appropriate place to stay in. I prefer to deal with Paula Ortiz which a great person. More
by laith.ismael
