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Rebecca Banks
Rebecca Banks at Ken Ganley Kia Mentor
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Rebecca Banks | Page 3

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.7
36 Reviews
4.7

36 Reviews

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36 Reviews of Rebecca Banks

December 22, 2023

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First time getting repairs at this dealership. Everyone was nice & polite. The service repair were fast & I was on my way. I would highly recommend. More

by foster0802
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Yes
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Dec 25, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 20, 2023

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My tech Zach was awesome. Kept me informed and was very professional. Called when car was done and picked it up, no fuss at all! More

by angelap
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Recommend Dealer
Yes

Other Employees Tagged: Zach Piotrowski

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Dec 22, 2023

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2023

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Mick is an awesome service advisor, very knowledgeable and patient. Great job! The mechanics also are very knowledgeable; they get the job done. More

by cstewart06
Recommend Dealer
Yes

Other Employees Tagged: Zach Piotrowski, Michael Lindner

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Dec 14, 2023

Ken Ganley Kia Mentor responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

December 11, 2023

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Service staff was polite , informative, and helped expedite the time it took to repair my vehicle. More

by jreigert
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Yes
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Dec 14, 2023

Ken Ganley Kia Mentor responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 09, 2023

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Very complementary about what’s going on with my car and the staff of very wonderful More

by Gail.elsbury
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Yes
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Dec 11, 2023

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2023

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Rebecca at the service desk was very friendly and pleasant to work with today during my visit More

by Theburnsfamily1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsey Padula, Nate Ferris, Erica Hughes, Zach Piotrowski, Michael Ross, Michael Lindner, Brian Snowden, Kyle Eddy

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Dec 11, 2023

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

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My experience with Ken Ganley of Mentor has been phenomenal from purchase through our first service. They are responsive and customer oriented More

by chewwy6
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Recommend Dealer
Yes
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Dec 04, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!

December 02, 2023

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Fast, friendly and efficient! I couldn’t ask for anything more from my experience. Five stars! More

by gregorykawalec
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Yes
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Dec 03, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2023

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Great people great place I would never take my car anywhere else. Five stars and I’d give more if I could. More

by brucebitner333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsey Padula, Nate Ferris, Erica Hughes, Zach Piotrowski, Michael Ross, Michael Lindner, Brian Snowden, Kyle Eddy

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Dec 02, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2023

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Ken Ganley Kia is one of the best dealerships in NE Ohio. They’re very responsive to your needs and requests. More

by ctigerjones
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Lindner

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Dec 01, 2023

Ken Ganley Kia Mentor responded

Hi, we are so happy to read such a great review about Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

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