I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 4 mos
Industry Experience
50 yrs, 5 mos
857 Reviews
Write a Review857 Reviews of Richard Klaben
March 25, 2021
Jennifer Bowen has always graciously answered my questions during, and after my purchase. Chris Volk and Jennifer were a great team to work with. Thanks! questions during, and after my purchase. Chris Volk and Jennifer were a great team to work with. Thanks! More
Other Employees Tagged: Jennifer Bowen, Christopher Volk
March 24, 2021
Chris Volk at Klaben was very honest and communication was clear from start to finish. I look forward to doing business again in the future. was clear from start to finish. I look forward to doing business again in the future. More
Other Employees Tagged: Jennifer Bowen, Christopher Volk
March 22, 2021
Comprehensive visit with great explanations.Only place I Comprehensive visit with great explanations. Only place I would take my Shelby and all the other cars I have gotten from Klaben. Thank you Klaben Comprehensive visit with great explanations. Only place I would take my Shelby and all the other cars I have gotten from Klaben. Thank you Klaben Ford service! More
Other Employees Tagged: Mike Brandvold , Dave Mott
March 18, 2021
There is no dealership I know of that has a more honest, reliable, better business leader at the helm. 32 years of devotion to KLABEN and just recently was reaffirmed by completing what may be one of the b reliable, better business leader at the helm. 32 years of devotion to KLABEN and just recently was reaffirmed by completing what may be one of the best packages EVER. This summer will arrange through Richard Klaben for Chris Volk to work with my grandson who with my new purchase has become very impressed with the Ford Edge. Every referred friend my son and I have sent to Rich Klaben has purchased satisfactorily. "TRY KLABEN - BUY FROM THE BEST"!! More
Other Employees Tagged: Jennifer Bowen, Christopher Volk, Douglas Lewin
March 18, 2021
I have been a Klaben customer since 2016. My experiences with Sales and Service are top notch. I enjoy my car and know it’s well maintained with each visit. Can’t wait to shop the new Lincoln line at the with Sales and Service are top notch. I enjoy my car and know it’s well maintained with each visit. Can’t wait to shop the new Lincoln line at the end of my current lease. Thank you Klaben Ford Lincoln team! More
Other Employees Tagged: Mike Brandvold, Tyler Kline
March 13, 2021
I have problems with these people every time I go there for service, service advisors can't seem to tell the truth, at least the ones I've worked with, with the exception of Mona, she is awesome for service, service advisors can't seem to tell the truth, at least the ones I've worked with, with the exception of Mona, she is awesome More
Other Employees Tagged: Mona Crooks, Joe French , Mario Palomba
March 13, 2021
Great job nice person they worked well together and with my wife myself and made it easy to decide witch vehicle works best for hour needs thank you my wife myself and made it easy to decide witch vehicle works best for hour needs thank you More
Other Employees Tagged: Jennifer Bowen, David Mitchell , Brandon Stahl
March 08, 2021
My experience was off the charts.. after leasing for years and decided to buy the transition couldn’t of been any smoother I think Brandon Johnson and Roscoe for all they did for me. We love our Klaban years and decided to buy the transition couldn’t of been any smoother I think Brandon Johnson and Roscoe for all they did for me. We love our Klaban family ❤️ More
Other Employees Tagged: Roscoe Woodberry, Christine Klaben , Branden Johnson
March 07, 2021
Great group of people to work with! Always work with me to get things done properly. I am repeat customer. Will refer others to Klaben Ford Lincoln to get things done properly. I am repeat customer. Will refer others to Klaben Ford Lincoln More
Other Employees Tagged: Terry Baughman, Mona Crooks, Tom Alcorn, Christine Klaben, Jennifer Bowen , Andy Bellian, Denise Miller, Dave Mott, John Coleman
March 03, 2021
Always fair and good to work with.Have both purchased Always fair and good to work with. Have both purchased and leased many vehicles from Klaben over the years and plan to continue to do so in the futur Always fair and good to work with. Have both purchased and leased many vehicles from Klaben over the years and plan to continue to do so in the future More
Other Employees Tagged: Christine Klaben, Louis Polos , Sales Manager cant recall name