I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 5 mos
Industry Experience
50 yrs, 6 mos
858 Reviews
Write a Review858 Reviews of Richard Klaben
March 03, 2021
Always fair and good to work with.Have both purchased Always fair and good to work with. Have both purchased and leased many vehicles from Klaben over the years and plan to continue to do so in the futur Always fair and good to work with. Have both purchased and leased many vehicles from Klaben over the years and plan to continue to do so in the future More
Other Employees Tagged: Christine Klaben, Louis Polos , Sales Manager cant recall name
March 03, 2021
Very pleased with the staff and service provided. Worked with price, vehicle was clean and delivered at scheduled time. Definitely felt like cared about wether I had a good experience with price, vehicle was clean and delivered at scheduled time. Definitely felt like cared about wether I had a good experience More
Other Employees Tagged: Roscoe Woodberry, Jennifer Bowen
February 25, 2021
I reached out to Klaben to see if I could even afford my dream car. Next thing I know, I was able to drive off in it. Michael, and all the Klaben staff, were so helpful. I was treated so well, I'll go ba dream car. Next thing I know, I was able to drive off in it. Michael, and all the Klaben staff, were so helpful. I was treated so well, I'll go back in several years for my next vehicle. More
Other Employees Tagged: Michael Uzl II , Denise Miller, Steve Opalko
February 19, 2021
In today’s world, not everyone has 90mins to wait for an oil change and tire rotation. Wish there was an express option for those of us who don’t have that time. oil change and tire rotation. Wish there was an express option for those of us who don’t have that time. More
Other Employees Tagged: Kim Wolfram, Christine Klaben, Jennifer Bowen , Dave Mott, Matt Moyers
February 15, 2021
Great service great staff very friendlyTechs know their Great service great staff very friendly Techs know their jobs Clean welcome area You get service the minute you drive into the service Kane’s Great service great staff very friendly Techs know their jobs Clean welcome area You get service the minute you drive into the service Kane’s More
Other Employees Tagged: Mario Palomba
February 12, 2021
We have bought many vehicles from Klaben Ford and would never go anywhere else. Klaben goes the extra mile for their guests. Thank you Chris Volk for doing just that. From the sale to the finance departmen never go anywhere else. Klaben goes the extra mile for their guests. Thank you Chris Volk for doing just that. From the sale to the finance department to the cash office you are made to feel like a friend and not just a sale. Thank you everyone! More
Other Employees Tagged: Mona Crooks, Christopher Volk , Nick Johnson, Denise Miller, Steve Workman
February 08, 2021
Tim is awesome and made the process very easy and provided more than enough information on each vehicle I looked at. Definitely go to Klaben! provided more than enough information on each vehicle I looked at. Definitely go to Klaben! More
Other Employees Tagged: Tim Sterling , Denise Miller
February 04, 2021
I normally deal with the people at Klaben/Crown Ford in Warren. Gary James contacted me about the used Ford F-150 and thought I might be interested. I went and looked at it and chose to purchase it. Chr Warren. Gary James contacted me about the used Ford F-150 and thought I might be interested. I went and looked at it and chose to purchase it. Christine contacted me about financing and extended warranty information. She told me my options and was instrumental in giving me the best deal for my money. Thanks to the Klaben people for making this another reason for dealing with them. More
Other Employees Tagged: Christine Klaben , Gary James
February 01, 2021
We have purchased many cars at Klaben, always a stress free and pleasant experience. Tyler did a great job in explaining all the options to me. Many thanks to the Klaben team. free and pleasant experience. Tyler did a great job in explaining all the options to me. Many thanks to the Klaben team. More
Other Employees Tagged: Tyler Kline , Denise Miller
January 28, 2021
My service advisor, Mario, took his time to explain everything to me about what the techs were doing to my Edge. The work was done on time and there was a need to schedule a follow up. Good people. Fri everything to me about what the techs were doing to my Edge. The work was done on time and there was a need to schedule a follow up. Good people. Friendly and knowledgeable. It's a bit of a drive for me to the dealership, but I will be back. Wish there was a place close by, where I could get breakfast. More
Other Employees Tagged: Terry Baughman, Roscoe Woodberry, Christine Klaben , Mario Palomba