Robert Bauer

Thank you so much for everything you do for the service today finishing on time very fast God bless you. today finishing on time very fast God bless you. More

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I bought a truck from them and was promised 4 free oil changes. First free oil change took 3 hrs, second free oil change 1.5hrs. I was on time for both appointments. There will not be another. Treated changes. First free oil change took 3 hrs, second free oil change 1.5hrs. I was on time for both appointments. There will not be another. Treated me like a public toilet. Try your luck maybe it will be better-watch the up sale. More

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On September 26, 2023, my sister, Johnseline E. and I, Robin B. were thrilled to see that Toyota of Richardson had the preowned vehicle that she wanted for sale at a really great price. We also app and I, Robin B. were thrilled to see that Toyota of Richardson had the preowned vehicle that she wanted for sale at a really great price. We also appreciate that they have a sales representative such as Rob Bauer on their sales team. The entire transaction took less than two hours. We crossed paths with several people that worked there at Toyota of Richardson, demonstrating the utmost of professionalism through their polite and welcoming attitudes towards my sister and I. Thank you, Rob Bauer, for ensuring that my sister drove away feeling uplifted and light hearted, having made a pretty good deal on the purchase and financing of her preowned Toyota Camry. Rob Bauer is a smart, patient, experienced and knowledgeable salesman. He did not mind explaining things to us as we bombarded him with our plethora of questions. My sister and I agree that we will recommend Toyota of Richardson to our friends, family members and associates. More

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very informative about the truck I wanted to see, im in Alaska working and at the moment I can't make it till next month. they were great 👍 Alaska working and at the moment I can't make it till next month. they were great 👍 More

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Rob Bauer was very profesional , and help me and got me out the doors very quickly !! Definitely he will be the one I contact , for my new car purchase !! out the doors very quickly !! Definitely he will be the one I contact , for my new car purchase !! More

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My first and second trip to Toyota of Richardson were TERRIBLE! Robert helped me on my third trip there and he was truly AMAZING! I wished he had been the first salesperson to help me, but I guess third TERRIBLE! Robert helped me on my third trip there and he was truly AMAZING! I wished he had been the first salesperson to help me, but I guess third time is the charm! He was patience, kind and very helpful. He treated me like a friend vs a sale. He answered all my questions and gave me the time to make my own decision vs pressuring me into deciding on the spot - this was something I greatly appreciated it. I purchased the vehicle he helped me with because he was so AWESOME! I was not able to pick it up right away because the bumper needed to be repainted. When I came back to pick up my vehicle the repaint job was not done properly. He went above and beyond to get it corrected. He was very accommodating during the whole process. He turned my terrible experience into a WONDERFUL one and I cannot thank him enough! THANK YOU, ROB! More

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It wasn’t so much Toyota of Richardson that made our experience what it was, but Robert Bauer. He did an amazing job! Robert answered all of our questions, helped us find what we were looking for, and w experience what it was, but Robert Bauer. He did an amazing job! Robert answered all of our questions, helped us find what we were looking for, and went above and beyond! When he found out we intended to purchase quickly if the price was right, he got our truck ready for pickup fast. When we had a question about anything, he had an answer —or he’d find one. We usually wait to write dealer/car reviews in case there’s another foot to drop, there wasn’t in this case. He did great and the truck is terrific!! More

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Robert was very helpful with the sales process. I’m very happy with my new 4Runner I’m very happy with my new 4Runner More

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The dealership won’t conduct business with out of town banks and didn’t mention anything….until my bank sent the drafting instructions for receiving funds. My loan officer contacted the dealership and was banks and didn’t mention anything….until my bank sent the drafting instructions for receiving funds. My loan officer contacted the dealership and was transparent from the beginning on drafting process. The dealership agreed and accepted, until they found out I was driving over 500 miles from out of town. The dealership quickly changed their mind and requested a cashier check or no deal. It came down to the dealership wanting me to finance through them or use someone they recommended. My guess is they get a kick-back in return (finders fee) if I chose to finance. So my wife and I decided to conduct our business with a different dealership. Toyota of Richardson should state on their website they don’t accept out of town banks. I’m sure that would save time for other customers who experienced what I did. More

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Highest praise and recommendation for Toyota of Richardson. Saad, Curt, Justin, and Rob were all terrific! Can’t say enough good things about them. Go see them for your next vehicle purchase if Richardson. Saad, Curt, Justin, and Rob were all terrific! Can’t say enough good things about them. Go see them for your next vehicle purchase if you value a great deal and superb customer service. They really go the extra mile for their customers. Brad Jn316 More

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