Rori Brown
Rori Brown at Mercedes-Benz of Annapolis
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Rori Brown | Page 2

Pre-Owned Sales Manager

Mercedes-Benz of Annapolis

324 Sixth St
Annapolis, MD 21403

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4.5
27 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

26 yrs, 8 mos

4.5

27 Reviews

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27 Reviews of Rori Brown

November 20, 2023

Dealership Rating
Employee Rating

Everyone in dealership greeted my wife and I with a smile or head nod hello. More

by david.tsang123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arella Berger , Julian Connor

Dec 01, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Dec 01, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 19, 2023

Dealership Rating
Employee Rating

I had an excellent buying experience. I have been looking online for this specific car for over a year. When I saw the advertisement for it I knew I had to move fast. Andy Gallagher is kn More

by Professor Griff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Sep 21, 2023

Mercedes-Benz of Annapolis responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

August 16, 2023

Dealership Rating
Employee Rating

Arella was phenomenal! This young lady knows her product! Special thank you to Rori Brown and Michael Herron. This dealership deserves a 5 ☆ rating! More

by palcantar13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Cash,Sr, Arella Berger , Michael Herron

Aug 18, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

July 11, 2023

Dealership Rating
Employee Rating

Ronan was awesome from the moment I came through the door. Great customer service and very helpful and he explained things throughly. He even inspired me to upgrade my vehicle per providing me with a fa More

by Twinone40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Jul 14, 2023

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff so supportive during your experience here at Mercedes-Benz of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you.

July 08, 2023

Dealership Rating
Employee Rating

My husband bought his vehicle from MB of Annapolis and I brought him to pick it up yesterday. I was so impressed with the professionalism, knowledge, customer service, and overall positive vibe, I returned More

by vquattrini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher, Asher Chaudry , Julian Connor

Jul 10, 2023

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 11, 2023

Dealership Rating
Employee Rating

My experience was great I had one of the best salespersons Andrew Gallagher is the best I give him 5 plus stars as well as the manager... Best place to go they treat you like family🥰and when it' More

by Mos945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher, Andrew Gallagher

Jun 05, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 11, 2023

Mos945 responded

Thank you so much to my salesperson ) Andrew Gallagher and the Annapolis Mercedes team🥰

April 10, 2023

Dealership Rating
Employee Rating

Had a blow out and towed the vehicle overnight on a Friday . It was ready by 11am Saturday next day. Peter provided excellent service! More

by Silas C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2023

Mercedes-Benz of Annapolis responded

Hello Silas, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2023

Dealership Rating
Employee Rating

Andy was great as my sales rep and everyone in the office was super helpful. Buying a car is something that can be stressful but the staff here made me feel right at home. More

by QTMami
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Gallagher, Larry Cash,Sr

Mar 24, 2023

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2023

Dealership Rating
Employee Rating

I had an old Mercedes with a check engine light on and some issues. I dealt with Bryan who was really helpful. I appreciated the communication he provided too. Made the process extremely easy. Thanks More

by Chris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher, Chris Cole , Bryan Jenkins

Mar 24, 2023

Mercedes-Benz of Annapolis responded

Hello Chris, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Mar 24, 2023

Mercedes-Benz of Annapolis responded

Hi Chris, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 19, 2023

Dealership Rating
Employee Rating

We've purchased four cars (both new and CPO certified-used) from Annapolis Mercedes-Benz in the past year (2022/2023). We are not hobnobbing with the one-percenters',and I'm sure that doesn't More

by H20B0Y
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher, Mia Castle

Mar 21, 2023

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

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