Dealership Experience
12 yrs, 9 mos
371 Reviews
Write a Review371 Reviews of Scott Smith
October 23, 2023
Everyone at the dealership was friendly and there were no high pressure sales tactics at any point. They handled my transaction expeditiously and went the extra mile at delivery. I will be recommending the high pressure sales tactics at any point. They handled my transaction expeditiously and went the extra mile at delivery. I will be recommending them to friends and will definitely do business with them again. More
Other Employees Tagged: Corey Thomas, Russell Morgan
October 22, 2023
Very friendly and knowledgeable. Will work with on the car the price. Would work with them again Will work with on the car the price. Would work with them again More
Other Employees Tagged: Corey Thomas, Aaron Pieratt
October 19, 2023
Pleasant and friendly. But...they tacked on almost $4,000 in "dealer accessories" that were not mentioned in the price. Nor were they mentioned when I said I was looking fo But...they tacked on almost $4,000 in "dealer accessories" that were not mentioned in the price. Nor were they mentioned when I said I was looking for "the Tacoma priced at $37,980." I felt mislead. More
Other Employees Tagged: Joey Desrosiers, Aaron Pieratt
October 18, 2023
Tuve una muy mala experiencia con Scoot, me hizo comprar garantías que yo no queria,me engañaron garantías que yo no queria,me engañaron More
Other Employees Tagged: Joey Desrosiers
October 17, 2023
Contacted sales by telephone , Ken helped answer all questions about vehicle advertised on website, he was extremely professional, friendly, while guiding me through the purchase process. Ken is an ass questions about vehicle advertised on website, he was extremely professional, friendly, while guiding me through the purchase process. Ken is an asset Toyota of Rockwall , who represents total integrity. However, my experience in dealing with finance (Scott) left me very displeased and stressed as items which I had specifically and carefully communicated that I did not want to purchase , was quietly "added" to the agreed purchase price of the vehicle, resulting in my having to drive back to the dealership the following Monday, to meet with the finance manager , who after reviewing the issues, took the necessary steps to correct the vehicle sales price to the correct amount. This experience with finance left me uncertain about the ethics of the finance dept. More
Other Employees Tagged: Joey Desrosiers, Ken Martin
October 16, 2023
I want to Thank Mr. Martin and Mr Boyd for their excellent service in helping us 🙏🏾❤️ Martin and Mr Boyd for their excellent service in helping us 🙏🏾❤️ More
Other Employees Tagged: Joey Desrosiers, Ken Martin, Oscar Boyd
October 06, 2023
I don’t know who Dan is he did not help me, Diego,jacob, and scott did an amazing job making my process smooth, fast and with no confusion! i’m so greatful for the entire staffs friendliness and will return and scott did an amazing job making my process smooth, fast and with no confusion! i’m so greatful for the entire staffs friendliness and will return if i need a new car! More
Other Employees Tagged: Dan Landrum
September 28, 2023
Everyone was professional. Great overall car buying experience considering not many cars in the lot. My first time buying a car without seeing what I was getting. Awesome job Great overall car buying experience considering not many cars in the lot. My first time buying a car without seeing what I was getting. Awesome job making me feel comfortable. More
Other Employees Tagged: Dontrell Saucier, Ken Martin, Glenn Coy
September 28, 2023
Josh was incredibly respectful and easy to deal with. At no point did my wife and I feel rushed. The financing process was much quicker and pain free than anticipated. At no point did my wife and I feel rushed. The financing process was much quicker and pain free than anticipated. More
Other Employees Tagged: Lance Smith , Joshua Wells
September 26, 2023
Best Toyota dealership I've ever been to. Super staff, they are not only friendly but knowledgeable and skilled with the service they provide. Highly recommend. I can say they are also consis Super staff, they are not only friendly but knowledgeable and skilled with the service they provide. Highly recommend. I can say they are also consistent in their service as I have not had any bad experiences at this Toyota dealership. Sadly I have had problems at other Toyota dealerships with inexperienced technicians but that is not the case here and I am glad to have found a reputable and honest place to have my vehicle serviced. Thank you, Toyota of Rockwall! More
Other Employees Tagged: Cesar Martinez, Kasey Boysaw, Aaron Pieratt , Aaron Pieratt