Service Department | Page 70

Excellent experience In 2002 I bought a new Subaru Outback (H6 LL Bean Edition) from a dealership in Virginia. When I moved to Jacksonville, I took my car to Subaru of Jac In 2002 I bought a new Subaru Outback (H6 LL Bean Edition) from a dealership in Virginia. When I moved to Jacksonville, I took my car to Subaru of Jacksonville for servicing. My go-to mechanic, Dan, always took excellent care of my aging car. But after 15 years, I thought it might be time to trade it in for a 2017. Even though I kept going back to Subaru of Jacksonville several times "just to look," the salesman (Jerry Johnson) never pressured me. He patiently answered all my questions and when I test drove the Outback H6 Touring model, the decision was made. Jerry made my buying experience relatively stress-free. All of the employees at Subaru of Jacksonville -- from my salesman to the Service Dept. -- are friendly, highly professional and extremely knowledgeable. As long as I own a Subaru, I will continue to go to Subaru of Jacksonville for all my auto needs. So enjoying my new car. It's so quiet and I like all the bells and whistles and, of course, the safety features. But that's what makes a Subaru a Subaru! More

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Wonderful Buying Experience! My husband and I had a great experience buying our new Forester at Subaru of Jacksonville. We met Frank Woods at the car show in Jacksonville. We ha My husband and I had a great experience buying our new Forester at Subaru of Jacksonville. We met Frank Woods at the car show in Jacksonville. We had looked at all the cars at the show and really liked the Forester the best. We knew that is what we wanted after talking to Frank Woods. We ended up at the dealership yesterday and got to test drive the Forester with Frank. We were sold after the test drive. Frank was very knowledgeable about everything Subaru. He made buying very easy and even enjoyable. Looking forward to driving our beautiful new Forester and having it serviced at Subaru of Jacksonville. Drive a Subaru (with Frank Woods), you'll buy a Subaru! More

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Very pleased with Mark Minter. He was very helpful. Mark took me for a drive and explained how everything worked. He explained so I could understand and made sure I understood. He showed me how to use Mark took me for a drive and explained how everything worked. He explained so I could understand and made sure I understood. He showed me how to use the crosstrek and was very through. More

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No pressure, always easy to work with. Bruce was so helpful and easy going. This is my second Subaru and I love my new Outback. Josh, Kevin and everyone and in the service department are Bruce was so helpful and easy going. This is my second Subaru and I love my new Outback. Josh, Kevin and everyone and in the service department are always amazing. It has been a pleasure to work with everyone there. If you are looking to buy a car, go see Bruce. There isn't a nicer more patient man around. More

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Excellent & professional Purchased 2009 Forester and Jerry Johnson our salesman was professional and took care of a few minor problems and was willing to answer any and all qu Purchased 2009 Forester and Jerry Johnson our salesman was professional and took care of a few minor problems and was willing to answer any and all questions. He showed is interest in building customer long lasting relationship. Other people at dealership we dealt with were also accommodating and friendly. Never a hint of pushy, unconcerned attitude that is typical of most dealers I dealt with in the past. Would I recommend Subaru of Jacksonville? Absolutely. Would I deal with Subaru of Jacksonville again? Absolutely. More

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our new crosstrek This is our second car in 6 months and it is a pleasure to be a part of the commitment that these folks have for their customers. This is our second car in 6 months and it is a pleasure to be a part of the commitment that these folks have for their customers. More

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Problem with your Subaru, they will solve the problem. You know, one never knows a company, until there's a problem. They listen, investigate, and fix the problem. I have full faith in this dealership. You know, one never knows a company, until there's a problem. They listen, investigate, and fix the problem. I have full faith in this dealership. As, Phil Porter said to me, he wants me happy with my Subaru regardless of what needs to be done. And, the staff goes out of their way to be kind and caring to us...I'm grateful to have someway ended up buying my Subaru at this dealership. More

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Excellent This dealership really ensures the customer is completely satisfied. I have bought two Sti's in the last month. They made the process easy and smooth. This dealership really ensures the customer is completely satisfied. I have bought two Sti's in the last month. They made the process easy and smooth. I would recommend purchasing your next vehicle from here. Juan Hernadez is a great sales rep and I appreciated him checking on us after the purchase. More

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Nerve wracking, but worth it! My wife and I have always bought used cars, so buying our new 2016 Forester was quite a change! We did a lot of research before choosing Subaru and we My wife and I have always bought used cars, so buying our new 2016 Forester was quite a change! We did a lot of research before choosing Subaru and were impressed with the reviews. Mr. Jerry Johnson made it easy for us, so all we had to do was sign the papers and drive away. Thanks, Jerry! We love our Forester! More

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Above and beyond ALL others by Miles!!!!! This dealer is not about selling cars. It's all about the customer! Every single member of the Subaru of Jacksonville team is like family. They want w This dealer is not about selling cars. It's all about the customer! Every single member of the Subaru of Jacksonville team is like family. They want what is best for you and will go to any lengths to make that happen. I am on my 3rd Subaru since 2001. I've had other dealers service my car on occasion - but clearly learned my lesson. Subaru of Jacksonville is who I trust implicitly. If you want to get a great feeling from a car dealer and know that you are being well taken care of- whether it's for a purchase, service, or just some information about your vehicle- these folks are where you need to go! I've not found anyone else with this kind of integrity and sincerity! More

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