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Sheila Ocasio
Sheila Ocasio at Hollywood Kia
Refer Me

Sheila Ocasio | Page 19

CUSTOMER SUPPORT MANAGER

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

Contact Me
4.4
191 Reviews

Earning Customer For Life

Dealership Experience

2 yrs, 3 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.4

191 Reviews

Write a Review

191 Reviews of Sheila Ocasio

April 18, 2022

Dealership Rating
Employee Rating

great service from beginning to end, i loved that i didnt have to wait at the dealership bc that wouldve been stressful and boring thank u chris More

by obi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

Helpful
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Apr 19, 2022

Hollywood Kia responded

Thank you for giving Hollywood Kia your terrific review. It makes our day to hear that our services team was friendly and helpful during your visit! Drive safely! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

April 18, 2022

Dealership Rating
Employee Rating

Delivery on time and good customer service. The cost estimate for the service was resonable More

by FGSALINI.FILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

Helpful
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Apr 19, 2022

Hollywood Kia responded

Thank you for sharing your experience with our services team! It means a lot that you are a happy customer, and at Hollywood Kia, we look forward to welcoming you back again down the road. Thank you! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

April 16, 2022

Dealership Rating
Employee Rating

It was ok,the wait wasnt too bad. but please if they are going to clean our windows,make sure it's not all smudged up. More

by Cateyesfla72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Apr 17, 2022

Hollywood Kia responded

We appreciate your business. Thank you for taking the time to leave us your feedback. We'll be sure to share your comments with our team. We look forward to serving you again soon. wecare@hollywoodkia.com

Apr 18, 2022

Hollywood Kia responded

Please know I take your feedback seriously. I will take note of this feedback; I will also share what you've written with my team. Thank you! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

April 16, 2022

Dealership Rating
Employee Rating

Service personnel are Awsome. Very polite very attentive very organized. Love that I get reminders for when my service is due More

by TINFANTINO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

Helpful
Report | Print
Apr 17, 2022

Hollywood Kia responded

Thank you for choosing Hollywood Kia. We appreciate your great feedback and five-star rating. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

Apr 18, 2022

Hollywood Kia responded

Thank you for giving Hollywood Kia your terrific review. It makes our day to hear that our services team was friendly and helpful during your visit! Drive safely! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

April 14, 2022

Dealership Rating
Employee Rating

Service was great thanks for are your help. Very professional and respectful for my time More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christopher Watson

Helpful
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Apr 14, 2022

Hollywood Kia responded

Thank you for sharing your experience with our services team! It means a lot that you are a happy customer, and at Hollywood Kia, we look forward to welcoming you back again down the road. Thank you! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

April 10, 2022

Dealership Rating
Employee Rating

Muy buen servicio siempre regresaré la atención y el personal muy atentos estoy muy contento con el servicio More

by JOSEALFAROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

Helpful
Report | Print
Apr 11, 2022

Hollywood Kia responded

Thank you for sharing your experience with our services team! It means a lot that you are a happy customer, and at Hollywood Kia, we look forward to welcoming you back again down the road. Thank you! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

April 07, 2022

Dealership Rating
Employee Rating

Everyone at Hollywood KIA did a beautiful job. The young man Tavin was such a great help More

by JEARL.FRIAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

Helpful
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Apr 07, 2022

Hollywood Kia responded

Hello Jearl Friar! - It makes our day to hear that Tevin and our services team were so friendly and helpful during your visit! Drive safely! Thank you for giving Hollywood Kia your terrific review. Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

April 06, 2022

Dealership Rating
Employee Rating

Great customer service. Efficient and clean environment. Would highly recommend. Would love to see more coupons! More

by CADENISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

Helpful
Report | Print
Apr 06, 2022

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

Apr 07, 2022

Hollywood Kia responded

Thank you for sharing your experience with our services team! It means a lot that you are a happy customer, and at Hollywood Kia, we look forward to welcoming you back again down the road. Thank you! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

April 05, 2022

Dealership Rating
Employee Rating

Very professional enjoy coming here to get my car serviced. I will be back soon More

by ANTWANETTEWHITFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

Helpful
Report | Print
Apr 05, 2022

Hollywood Kia responded

Hi Mrs. Whitfield! Thank you for taking the time to leave a kind review for the Hollywood Kia team, and we'll be here whenever you need us next! We're happy to hear that you're satisfied with the quality of your service experience! We sincerely appreciate your feedback and will keep it in mind as we move forward. Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

April 04, 2022

Dealership Rating
Employee Rating

Facility is clean. The service rep was great. The girls on the front desk should be a little bit more friendly though. Otherwise great place. More

by ROBAMORROW20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Nunez

Helpful
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Apr 04, 2022

Hollywood Kia responded

Please know I take your feedback seriously. I will take note of this feedback; I will also share what you've written with my team. Thank you! Sheila Ocasio sheila@hollywoodkia.com Customer Support Manager Hollywood Kia (954) 967-7400 ext. 7421

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