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Tyler Johnston
Tyler Johnston at Burnsville Toyota

Tyler Johnston | Page 16

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8
157 Reviews
4.8

157 Reviews

Write a Review

Dealership Experience

6 yrs, 7 mos

Languages Spoken

English English

157 Reviews of Tyler Johnston

April 30, 2023

Dealership Rating
Employee Rating

I love the fact that they show you a video of their work. Not only educational but a high standard for excellence. They have your best interest in mind. Definitely would service my vehicle there again. More

by LROSIE35
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Workmanship
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Recommend Dealer
Yes
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May 02, 2023

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 27, 2023

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Employee Rating

They’re good service and Nice people that why I am coming Hopkins mn ok More

by Idiris Ereg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dave Grosulak, Cole Mitchem, Jason Colby

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May 01, 2023

Burnsville Toyota responded

Idiris, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 21, 2023

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Employee Rating

great quick great service would highly, recommend. can't wait to return why do i need a min of words?? This is BS part More

by JAWSDJS2001
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DAS Admin, Josh Fisher, Eric Samsel, Sean Giere , Allex Roberge

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Apr 25, 2023

Burnsville Toyota responded

I cannot thank you enough for your wonderful review of Burnsville Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 21, 2023

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Employee Rating

Tyler did a fantastic job informing me on what was done and what needs to be done More

by MARASCOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Grosulak , Doug Anderson, Allex Roberge

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Apr 25, 2023

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2023

Dealership Rating
Employee Rating

cabin air filter failed. They didn’t replace it they should have. I did it More

by jeannedouglas1831
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Workmanship
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Recommend Dealer
Yes
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Apr 21, 2023

Burnsville Toyota responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2023

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Employee Rating

Delightful experience as usual. Part was in stock and the work completed much faster than expected. Waiting area comfortable with leather recliners and fancy coffee gratis. More

by weeksj
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Recommend Dealer
Yes
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Apr 21, 2023

Burnsville Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2023

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Employee Rating

Did not have all the parts replaced on the glove compartment. Had to reassemble when I got home More

by JMPORTEN
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Recommend Dealer
Yes
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Apr 21, 2023

Burnsville Toyota responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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