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Tyler Johnston
Tyler Johnston at Burnsville Toyota

Tyler Johnston

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8
152 Reviews
4.8

152 Reviews

Write a Review

Dealership Experience

6 yrs, 6 mos

Languages Spoken

English English

152 Reviews of Tyler Johnston

April 25, 2024

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Employee Rating

I appreciate the staff’s friendliness, attention to detail and thoroughness from the time I arrive to the moment I depart. More

by PAULHARPER22
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Leick, DAS Admin, Tyler Borgen , Man, Tyler I believeworking desk about 18:45 when I picked up my car. His attention to detail and clarification resulted in a sale of a needed item and future customer for a purchase. Kindness and quality service pays dividends in the present and future.

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April 25, 2024

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Total cost much higher than estimated. Labor charge was $300.00 per hour way to expensive!!! More

by DET26994
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Recommend Dealer
No
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April 24, 2024

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Great service - Tyler is a rock star! I’ve been coming to Burnsville Toyota for all my car maintenance since I bought my.Camry in 2021 and will never go anywhere else. More

by stephen.clark63
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Recommend Dealer
Yes
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Apr 26, 2024

Burnsville Toyota responded

Stephen, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 20, 2024

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Great service and warranty! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! More

by lawrence.jacobs65
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Recommend Dealer
Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Sean O'Driscoll, Riley Flenniken, Mario Najera

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Apr 23, 2024

Burnsville Toyota responded

Lawrence, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2024

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fast and courteous, well done,I don't like having to write these comments much More

by BRUCE.SOPHADY
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Grosulak, Jason Colby, Riley Flenniken

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Apr 23, 2024

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Bruce! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 19, 2024

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Polite and helpful. Service completed in a timely manner. There was a clean comfortable waiting area. More

by EFGPLS
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Recommend Dealer
Yes
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Apr 23, 2024

Burnsville Toyota responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2024

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Great place to do business and take your vehicle for service. Very helpful and courteous. More

by PBACHMAN1
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Recommend Dealer
Yes
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Apr 23, 2024

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 19, 2024

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They were good about fixing my problem so I guess I was happy with that a little pricey though More

by ronkruger
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Recommend Dealer
Yes
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Apr 23, 2024

Burnsville Toyota responded

Thank you for leaving us this great review, Ron! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 18, 2024

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Employee Rating

I had to tell them that the tire rotation was free, that is their job not mine. More

by CAMERONMIKEA
Recommend Dealer
Yes
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Apr 22, 2024

Burnsville Toyota responded

Thank you for the great feedback, Cameron! I appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 18, 2024

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Employee Rating

The service was good and quick . Thought I was gonna stay long but it took less than an hour regardless of the line More

by BRITNEYBOSIRE2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Sean O'Driscoll, Riley Flenniken, Mario Najera

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Apr 22, 2024

Burnsville Toyota responded

Britney, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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