Ferman Chevrolet - Tampa

Nelly was very professional and communicated well with us throughout the entire process. Our experience was working with Nelly and the staff was positive. throughout the entire process. Our experience was working with Nelly and the staff was positive. More

I recently purchased parts from Randy Taylor in the Parts Department. He was very helpful and knowledgeable. Thank you for your professionalism. Ferman Rocks1!!!! Department. He was very helpful and knowledgeable. Thank you for your professionalism. Ferman Rocks1!!!! More

Second day: (Perhaps, weak ethics on display, when we returned to close the deal.) Only after (not before) we agreed on final, negotiated sale price, did salesman mention that car was in an accident. Fir returned to close the deal.) Only after (not before) we agreed on final, negotiated sale price, did salesman mention that car was in an accident. First day: Salesman kept asking (several times) what country that I am from. He asked that question many times. Finally, I told him that I was from earth. That was a very annoying experience. Next, he has not returned my call about the license plate issue, as he has promised. I need to transfer the plate, but the tax collector has stated that it is still pending on Ferman's side. Salesman has promised to look into it... I still give him a 5 out of 5 (He did a decent job with the car selection process). As for the sales manager, I did not meet him, though I saw him walk by our station (shy, too busy, or he just does not care?), but I give him 5 out of 5 for speed of feedback on price, while negotiating with salesman. Finally, Finance Mgr, exhibited effective soft skills, but was weak on ethics (12% interest rate, original offer). He gave the impression that he was preying on us (because we are Black?)... I still give him a 5 out of 5 (transaction speed and soft skills) As for the dealership, even though I gave 5 out of 5, my overall impression was genuinely a 2.5 out of 5 because of a lack of attention to details, even if it is a used 2017 Toyota Corolla: The car that we have purchased has a defective interior reading light bulb on the front overhead console, car was in an accident, as per carfax, (evidence of coolant leaks on driver side in engine compartment, scratched bumper, and very noisy front brakes). Thank you CEO and GM. More

Great people, easy to work with. Would go there and buy again in the future! Would go there and buy again in the future! More

I have gotten my last 4 trucks from ferman I love the service and how I am treated every time I go there service and how I am treated every time I go there More

I really appreciated all your help, You are awesome! !! Very professional and very knowledgable... I love my truck!!!!! !! Very professional and very knowledgable... I love my truck!!!!! More

Man from beginning to end, Rebecca was awesome. This is a great!! five stars for sure for sure This is a great!! five stars for sure for sure More

Staff was great to work with, especially Ms. Lawson. This was our second purchase from Ferman. We returned specifically because of our interaction with Ms. Lawson during the first purchase a ye Lawson. This was our second purchase from Ferman. We returned specifically because of our interaction with Ms. Lawson during the first purchase a year ago. She's a great asset to this company. More

Grace Lawson was a great person to work with. Everyone was nice and professional and there wasno pressure. Everyone was nice and professional and there wasno pressure. More

Angela helped me and she was amazing! She’s always so caring and worked with us to achieve an affordable price for me. She’s always so caring and worked with us to achieve an affordable price for me. More