Heritage Mazda of Bel Air

Takeeta was my service advisor today and she did an excellent job communicating with me. She let me know what was recommended for today's visit and didn't push me at all in order to make a sale. excellent job communicating with me. She let me know what was recommended for today's visit and didn't push me at all in order to make a sale. More

All the staff were very friendly and accommodating. It seems like they’re family that works together to give you a great experience. It seems like they’re family that works together to give you a great experience. More

Another great experience from Heritage Mazda in Bel Air, Maryland. Their sales and service are awesome Maryland. Their sales and service are awesome More

The Service people are great. I love the way they treat me every time I come in. I really like the video of my car too! Thank you Nan and Takeeta. I love the way they treat me every time I come in. I really like the video of my car too! Thank you Nan and Takeeta. More

This is our 4th Mazda from this dealership, the two most recent purchases were with Ken Arment as our sales guy. Both times, Ken was super helpful and attentive to our car buying needs, I think we priced u recent purchases were with Ken Arment as our sales guy. Both times, Ken was super helpful and attentive to our car buying needs, I think we priced up four different vehicles and went back and forth between them all before deciding on our latest CX-9. Ask for Ken. He will take care of you. Cassandra walked us through the final paperwork and was great to work with, and upbeat despite her foot being in a cast. Get well soon! More

Had the pleasure of working with Ken when purchasing a new Mazda. Ken provided everything that was asked for with not only the add-ons to the car, but also the whole experience. Ken kept us updated ste new Mazda. Ken provided everything that was asked for with not only the add-ons to the car, but also the whole experience. Ken kept us updated step by step with the status of the car from manufacturer, port of entry, all the way to handing over the keys. Ken kept his promise to make this the best car buying experience we’ve ever had. Very professional, personable and customer centric; Ken provided a top tier performance. Would recommend him to close friends and family as someone who can be trusted! Keep up the good work! More

I made an appointment they stay with your appointment when I got there they were very courteous and get me all attention right away and time it took was fine when I got there they were very courteous and get me all attention right away and time it took was fine More

So helpful! Everyone, from Gene, to Cassandra to Ken, went above and beyond to help us purchase our vehicle as quickly and painlessly as possible. Everyone, from Gene, to Cassandra to Ken, went above and beyond to help us purchase our vehicle as quickly and painlessly as possible. More

Customer service was at its best, honestly. The Rep listened to my concerns and reassured me everything, plus more will be checked out. He kept me in the loop as my vehicle was being appraised The Rep listened to my concerns and reassured me everything, plus more will be checked out. He kept me in the loop as my vehicle was being appraised and worked on. I left the dealership feeling confident in Mazda’s commitment to the client. Thank you! More

The sales team and service team, financial services was great also 👌friendly staff who has been very successful. great also 👌friendly staff who has been very successful. More