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Matthews Ford
Norwich, NY
201 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 201 reviews
August 29, 2025
Great customer service Ramseys was polite professional and easy to do business with. Mark was also great and easy to do business with. Mark was also great More
by melteach13346
Verified Customer
August 29, 2025
It was very helpful. He worked with me. Was not pushy at all .I recommend He worked with me. Was not pushy at all .I recommend More
by hobbsa163
August 29, 2025
Told them what I was looking for and they found me a few options to pick from and delivered on the most beautiful truck ever. Absolutely love my new truck. options to pick from and delivered on the most beautiful truck ever. Absolutely love my new truck. More
by simpson.steve93
August 23, 2025
I was very happy with the dealership. They were able to find exactly what I was looking for. Everyone was very kind and helpful. They were able to find exactly what I was looking for. Everyone was very kind and helpful. More
by Gmahull
Employees Worked With
August 16, 2025
I stopped by to check on my trade in options. The staff was friendly and helpful. I met with Ramseys on Saturday and picked up my new truck on Monday. The staff was friendly and helpful. I met with Ramseys on Saturday and picked up my new truck on Monday. More
by NICK
August 16, 2025
Buying my Ford Explorer with Ramseys was an excellent experience from start to finish. He was professional, knowledgeable, and really took the time to understand what I was looking for. He explained ever experience from start to finish. He was professional, knowledgeable, and really took the time to understand what I was looking for. He explained everything clearly, answered all of my questions, and made the entire process smooth and stress-free. Ramseys truly goes above and beyond for his customers, and I couldn’t be happier with my purchase. If you’re in the market for a vehicle, I highly recommend asking for him—you won’t be disappointed! More
by Kaitelinn G.
August 16, 2025
Ramseys was awesome! Very professional knowledgeable courteous and friendly. It was a pleasure working with him Very professional knowledgeable courteous and friendly. It was a pleasure working with him More
by melteach13346
August 15, 2025
My experience buying a car at Matthews was top notch from start to finish. Richard made it a great experience and we will be back again! start to finish. Richard made it a great experience and we will be back again! More
by Laurariker2012
Employees Worked With
August 13, 2025
Richard was and always is a pleasure to work with. He makes the car buying process painless and easy! The dealership is a kid friendly place and that was appreciated as we had our two little ones with He makes the car buying process painless and easy! The dealership is a kid friendly place and that was appreciated as we had our two little ones with us. He found us the vehicle we wanted quickly More
by Hollyannvorhies
Employees Worked With
