Subaru Superstore of Surprise

Service is decent but if you’re a woman be prepared to have them act like you not wanting a $70 cabin air filter is going to blow up your car… then quickly change how they act when you say you’ll do it yo have them act like you not wanting a $70 cabin air filter is going to blow up your car… then quickly change how they act when you say you’ll do it yourself. They will also hound you after any service to try and purchase a new vehicle. More

Dave and George were great! Dave made sure I got to test drive the car I wanted and between him and George, they were able to get me a deal that was better than I was expecting Dave made sure I got to test drive the car I wanted and between him and George, they were able to get me a deal that was better than I was expecting and I got the car I’ve been wanting for years! More

I enjoyed my experience purchasing my first car ever! It was an easy process and everyone was really nice. Thank you! It was an easy process and everyone was really nice. Thank you! More

Initially this was a 1 star review based on an experience I had in the service department. Due to their response, I've amended it to it's current 5 stars. Jerry Wood, the General Sales Manager, experience I had in the service department. Due to their response, I've amended it to it's current 5 stars. Jerry Wood, the General Sales Manager, reached out to me next morning and offered to make things right. After talking for a bit, we set a new appointment to get my car in for service today. Jerry and Daniel, the Service Writer, had a loaner car waiting and had me in and out very quickly with a promise they'd be in touch after talking with the warranty company. I also talked with a gentleman named Mark whose title I forget (my apologies) and he was also very friendly and open in sharing what happened to create the issue in the first place, plus what they're doing to correct it. I wanted to thank all three gentlemen for the quality recovery. More

Purchased a new 2024 Outback. It was outstanding just as the dealership. My wife saw a new 2025 Forester and liked the additional height and inside leg room so we traded in for it It was outstanding just as the dealership. My wife saw a new 2025 Forester and liked the additional height and inside leg room so we traded in for it. Completely satisfied. Everything at this dealership is outstanding including the employees. More

John Williams, Jonathan Inzunza, Noah and Todd in finance did an awesome job taking care of us! I went with My Son for his first car purchase at a dealership, and it was an amazing experience for him and his did an awesome job taking care of us! I went with My Son for his first car purchase at a dealership, and it was an amazing experience for him and his fiancé.Highly recommend this dealership! They treat you like family and truly dolisten to you with no pressure. This entire staff took care of us and I will definitely consider them again to purchase my next vehicle and will let other others know as well! Thank you, Subaru team for truly being a blessing to us! 🤗♥️👏🏽 More

Greatest experience I had ever had at a dealership; very fast and the best customer service! Will definitely being referring friends and family to Surprise Subaru! fast and the best customer service! Will definitely being referring friends and family to Surprise Subaru! More

I had a great experience in the service department at the Subaru Superstore of surprise. Very professional Service staff. Subaru Superstore of surprise. Very professional Service staff. More

I had an outstanding experience at the Subaru superstore of Surprise. From start to finish everyone is amazing to work with my salesman, Travis was very knowledgeable patient and made the entire process rec of Surprise. From start to finish everyone is amazing to work with my salesman, Travis was very knowledgeable patient and made the entire process recipe. The finance team was just as impressive, friendly, transparent, and made sure everything was explained clearly. Thank you Charles and George. It is rare to find a dealership where every person you interact with goes above and beyond, but this team truly did. I left feeling confident, excited about my new Subaru and generally appreciated as a customer. Highly recommend them! More