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Joyce Honda

Denville, NJ

4.7
4,996 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,996 reviews

October 29, 2025

The sales person was very knowledgeable and answered all our questions. The service department was very good. More

by PIANOHELEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Harris
Oct 29, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 28, 2025

Liked idea of being assigned one person to keep you updated throughout your car being serviced. Lloyd was great and kept me updated throughout as to time-frame, any additional work that needed to be d More

by PSWIATEK01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 28, 2025

Joyce Honda has always been reliable and reasonable, fast service, convenient, friendly and workers are polite. More

by dawilliamshale57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis M Berrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 28, 2025

Easy to schedule appointment, take car in at or near scheduled time, friendly service, explain well what will be done More

by TKGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Amador 5 stars
Oct 28, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 28, 2025

There are two warning lights on my dashboard that no one cleared when I was there for routine service. Now I have to either make a separate trip for them to clear them, or look at them until the next time I More

by larissalovejoy
Recommend Dealer
No
Employees Worked With
Mike D?
Oct 28, 2025 -

Joyce Honda responded

Hi larissalovejoy, we're really sorry to hear about your experience and the inconvenience with the warning lights after your visit. That’s not the level of service we aim to provide. We’d like to make this right and ensure everything is properly addressed for you. Please reach out to us directly at 973-361-1396, erik_matos@joycehonda.com 973-607-0237 (text) Erik Matos, and we’ll take care of this promptly. Thank you for your feedback — it helps us improve and provide a better experience next time. — The Service Team at Joyce Honda

October 27, 2025

Quick and courteous! In and out in less than an hour! Lloyd was patient, pleasant and explained everything. More

by ROB.NIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 26, 2025

Joyce Honda has great customer service, and they always get me in on a timely basis More

by lfounds24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 23, 2025

Lloyds customer service was excellent, explaining what was done, and what should be done. Not high pressure but showing an interest in the customer. Definitely five stars and has earned my trust. More

by APEPPE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 23, 2025

Everyone at Joyce Honda is very nice. My car is a 2017 Civic and I take it to Joyce Honda for all service. More

by SYEAW85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

October 22, 2025

The sales person was Amazing. Jordan was kind and made me feel comfortable about the purchase. I feel I was ripped off with the trade in and also the interest rate. I feel fin More

by MARIAOSPINA
Trade-in Experience
Recommend Dealer
No
Employees Worked With
JORDAN
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