Five Star Subaru of Grapevine

James went the extra mile to, not only find us a car we liked, but also to make sure we had all the information we needed to make a well-informed choice. liked, but also to make sure we had all the information we needed to make a well-informed choice. More

We were traveling cross country when a check engine light came on late at night. Our hotel was located near Five Star Subaru. Next morning I was at the service department as they opened. The service manager came on late at night. Our hotel was located near Five Star Subaru. Next morning I was at the service department as they opened. The service manager greeted me and set my expectations. It was a Saturday and their appointment schedule was full. But they would run a diagnostic to check the problem. Depending on the result, they would see what they could do since I needed to drive home to another state. But it could be Monday before they could work on it. He introduced me to a service advisor, Deion Thomas, . Deion was great. He kept me informed on the progress of my vehicle. I was also given a loaner to drive until I could get my vehicle back. The technician working on the vehicle texted me a video of what he was checking on the vehicle and where he found the problem. I was able to pick up my repaired vehicle by the end of that day. I was preparing to alter my trip plans to wait for my vehicle’s service on Monday and was very grateful that they made every effort to return it the same day. More

Everyone was so pleasant and helpful. Made my buying experience very comfortable and easy. I truly appreciated the professionalism and the lack of pressure sales. Made my buying experience very comfortable and easy. I truly appreciated the professionalism and the lack of pressure sales. More

I finally decided on an Outback about 3 weeks ago and love it. Everyone at Five Star Subaru has been helpful and I’m happy I decided to purchase it from them. love it. Everyone at Five Star Subaru has been helpful and I’m happy I decided to purchase it from them. More

We had such a great experience with Junior. My daughter had a recent car accident and our nerves were shook so we were so happy to run into Junior and he sold us a great car! Would def recommen My daughter had a recent car accident and our nerves were shook so we were so happy to run into Junior and he sold us a great car! Would def recommend! More

I have trust issues and know cars really well i got an incredibly fair offer on trade in he made it easy and weather im buying a subaru or any other car I plan to try to get it from Steve in this dealer!! incredibly fair offer on trade in he made it easy and weather im buying a subaru or any other car I plan to try to get it from Steve in this dealer!!! More

Top quality service as always. All of the staff and mechanics are top notch at taking care of the customers. All of the staff and mechanics are top notch at taking care of the customers. More

Great dealership and team to work with. Everyone was friendly, professional, knowledgeable, and efficient. Smoothest car buying experience I’ve ever had. Everyone was friendly, professional, knowledgeable, and efficient. Smoothest car buying experience I’ve ever had. More

The dealership was warm and welcoming. Absolutely no pressure. Just a positive experience all around! Absolutely no pressure. Just a positive experience all around! More

Andrew was great to work with. He's a no pressure salesman and focused on showing me a car with the features on wanted. The whole purchasing process at Five Star Subaru was smooth He's a no pressure salesman and focused on showing me a car with the features on wanted. The whole purchasing process at Five Star Subaru was smooth and efficient. Everyone involved was friendly and helpful and did not have the stereotypical salesman vibe. I will definitely be a repeat customer. More