City Volkswagen of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,172 reviews
This was the 2nd auto that we purchased from city VW and will not go anywhere else in the future. The location is convenient, great selection of autos, no pressure sales people, and great service dept. will not go anywhere else in the future. The location is convenient, great selection of autos, no pressure sales people, and great service dept. More
Whole team was great. Honest experience. Ray, Edgar and Matt made it painless to buy. I would recommend anyone looking for a good value to go straight to City. Honest experience. Ray, Edgar and Matt made it painless to buy. I would recommend anyone looking for a good value to go straight to City. More
Laura was fantastic as always. This is my third VW with her and not my last. The whole dealer experience is very transparent over there. Highly recommend. This is my third VW with her and not my last. The whole dealer experience is very transparent over there. Highly recommend. More
Our experience was amazing from start to finish! He was friendly, helpful, and made sure my mom felt comfortable every step of the way. He made car buying simple and enjoyable, and we truly apprecia He was friendly, helpful, and made sure my mom felt comfortable every step of the way. He made car buying simple and enjoyable, and we truly appreciate all his help. Highly recommend! More
Recently, our family purchased a 2026 Volkswagen Tiguan from a local dealership in Chicago, and we were extremely happy not only with the car itself, but with the entire buying experience. We want to say from a local dealership in Chicago, and we were extremely happy not only with the car itself, but with the entire buying experience. We want to say very big thanks to Laura for her kindness even with our language barrier. It was very good experience and she is very professional worker. More
Had an excellent experience here. I emailed after doing all my research and Alex and his manager did an excellent job getting me all the information and working with me on the price I emailed after doing all my research and Alex and his manager did an excellent job getting me all the information and working with me on the price I was willing to pay for the car. No high pressure sales tactics and everything was straight forward. I'll be sure to work with City VW of Chicago in the future. More
Edgar was extremely helpful throughout the entire process. He was patient, knowledgeable, and made sure all my questions were answered clearly. The dealership staff was friendly and professional, and process. He was patient, knowledgeable, and made sure all my questions were answered clearly. The dealership staff was friendly and professional, and everything felt transparent with no pressure. Overall, a smooth and positive experience. I’d definitely recommend working with Edgar and this dealership. More
Primera vez que compro Volkswagen Laura me atendio muy eficienteme y quede agusto con su atencion. Si estas buscando yn VW te recomiendo que pases a ver a Layra eficienteme y quede agusto con su atencion. Si estas buscando yn VW te recomiendo que pases a ver a Layra More
I recently worked with Alex Rocha and he made the entire car-buying experience outstanding. Alex was incredibly knowledgeable, patient, and thorough when answering all my questions. He took the time to clea car-buying experience outstanding. Alex was incredibly knowledgeable, patient, and thorough when answering all my questions. He took the time to clearly explain the pros and cons of leasing versus financing, helping me understand which option truly fit my needs and budget best. What stood out most was how super nice and genuinely helpful he was….no pressure, just honest guidance the whole way through. Thanks to Alex, I felt confident and informed making my decision. If you’re looking for a trustworthy salesman who truly puts the customer first, I highly recommend Alex Rocha at City VW Chicago. I’ll definitely be back for my next VW vehicle! Highly recommended! More















