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Spitzer Kia Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.7
2,200 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,200 reviews

December 05, 2025

If you know what you are looking for, know your budget, and are ready to make a deal quickly this is the place for you. I walked in there last night and we ran numbers that wouldn't work for me. Steve (s More

by Gunit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Donat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hawk
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Dec 05, 2025 -

Spitzer Kia Cleveland responded

Here at Spitzer Kia Cleveland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 04, 2025

Always the best service… 13 years having my vehicle service there. Never disappointing. Spitzer Kia takes care of my wheels More

by KIAGUY50
Recommend Dealer
Yes
Employees Worked With
Kim
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Dec 05, 2025 -

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 03, 2025

This dealership is very attentive to your needs. No hassles with salesperson. Third car we bought from them. More

by Toledo75_79_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Donat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazim Ideis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Markiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Spitzer Kia Cleveland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 30, 2025

Work that needed to be completed was done. I appreciated the personal concern to ensure satisfactory completion of work. More

by jakc454
Recommend Dealer
Yes
Employees Worked With
Richard Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Watkins
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Nov 30, 2025 -

jakc454 responded

Work that needed to be completed was done. I appreciated the personal concern to ensure satisfactory completion of work.

Dec 01, 2025 -

Spitzer Kia Cleveland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Kia Cleveland!

November 30, 2025

Sevice was Great and got car as I was said to get. in the proper time. More

by mikepilski
Recommend Dealer
Yes
Employees Worked With
Richard Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Watkins
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Nov 30, 2025 -

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 30, 2025

Great 😊 service I appreciate. Thanks 🙏 a lot George . this is my second car from that place More

by Miidokleyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2025 -

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!

November 29, 2025

Kia Spitzer Cleveland advertised black Friday deal. $2,000 any car in stock and an additional $500 off towards a trade. I spoke to the internet sales representative Alexis and she confirmed the availab More

by Rob & Becky
Recommend Dealer
No
Employees Worked With
Larry, Michael Rosado
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Dec 04, 2025 -

Spitzer Kia Cleveland responded

Rob and Becky, thank you for bringing this to our attention. We want to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Dec 04, 2025 -

Spitzer Kia Cleveland responded

Rob and Becky, thank you for bringing this to our attention. We want to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 27, 2025

I had a great experience with George & Nick; they helped me get to the price point I was looking for and provided great service along the way. Made my first time buying a new car a bit easier & less stressf More

by Kcobb2124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Masa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2025 -

Spitzer Kia Cleveland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 27, 2025

Freddy does not go above and beyond Making me return a car after 5 months and 10 k miles because the bank is basically stating the car was over priced so he wants me to put an additional 5000 down on top More

by john.sabo75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Freddy Mansour
1.0
This rating includes all reviews, with more weight given to recent reviews.
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Markiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2025 -

Spitzer Kia Cleveland responded

John, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

Dec 01, 2025 -

Spitzer Kia Cleveland responded

John, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

November 25, 2025

They fixed the problem and didn't give me no problems I was very impressed with there service More

by Djackson53081
Recommend Dealer
Yes
Employees Worked With
Belinda
Report | Print
Nov 26, 2025 -

Spitzer Kia Cleveland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Kia Cleveland!

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