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Toyota Direct
Columbus, OH
1,847 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,847 reviews
Verified Customer
November 30, 2025
Isatou Jahateh is an amazing professional service representative Behalf of Toyota direct she always made high quality service. I would like to say Thank you Toyota Direct for your great service. representative Behalf of Toyota direct she always made high quality service. I would like to say Thank you Toyota Direct for your great service. More
by henockakelil
November 30, 2025
Thanks for your prompt help in getting my mirror repaired! It was very much appreciated! repaired! It was very much appreciated! More
by pasucr
Employees Worked With
November 29, 2025
Every time I come here they offer me something I don't need. I go strictly by Toyotas manual and what they recommend. I ask the person if this is a toyota recommended service they said yes Toyota did not need. I go strictly by Toyotas manual and what they recommend. I ask the person if this is a toyota recommended service they said yes Toyota did not recommend a carb. Cleaning and and spark plugs at 100,000 mi which was $495 which is ridiculous. More
by Badseed
Employees Worked With
November 29, 2025
Fadi was great to deal with and Toyota direct had plenty of vehicles on site to choose from of vehicles on site to choose from More
by smccoy189
November 28, 2025
got a good deal on new tires. the waiting room is comfortable with fancy coffee machine, popcorn and slushies. but the wait was way longer than I expected. I sent a text to get the waiting room is comfortable with fancy coffee machine, popcorn and slushies. but the wait was way longer than I expected. I sent a text to get an update but did not get a response. sure wish they would still give a free car wash with service. More
by cselzer
Employees Worked With
Anthony Rondon
November 28, 2025
Maggie my service advisor was great to deal with A very pleasant person and would recommend her totally pleasant person and would recommend her totally More
by Jackson
Employees Worked With
November 28, 2025
Great team at Toyota Direct. They located the new Camry I wanted in Indiana and went and got it! Delivery was easy, thanks you Russell and Chris!! They located the new Camry I wanted in Indiana and went and got it! Delivery was easy, thanks you Russell and Chris!! More
by mksmike
November 28, 2025
This is our second purchase this year with Islam at Toyota Direct. He could not have made our purchases more comfortable. I highly recommend Islam to anyone interested in purchasing a new vehicle. Toyota Direct. He could not have made our purchases more comfortable. I highly recommend Islam to anyone interested in purchasing a new vehicle. More
by jonathangerbick
November 28, 2025
Clean, comfortable, and professional dealership experience of to mention our salesperson CJ Smalls was outstanding and patient experience of to mention our salesperson CJ Smalls was outstanding and patient More
by gobuckeye75
Employees Worked With
