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Germain Mazda West
Columbus, OH
243 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 243 reviews
December 18, 2025
Germain Mazda West was a wonderful dealership to shop and purchase a vehicle with! I recommend them to anyone looking for a Mazda. purchase a vehicle with! I recommend them to anyone looking for a Mazda. More
by jwherry
December 16, 2025
Jo was great! Very nice and helped me through the process. Seamless and easy. Would visit again. Very nice and helped me through the process. Seamless and easy. Would visit again. More
by chrisprince18
Verified CustomerEmployees Worked With
December 15, 2025
We had a fantastic experience from start to finish. The customer service was excellent and incredibly quick—everyone was helpful, responsive, and genuinely cared about making the process easy. Car shop The customer service was excellent and incredibly quick—everyone was helpful, responsive, and genuinely cared about making the process easy. Car shopping with a toddler can sometimes feel overwhelming, but they made it comfortable and stress-free. They were patient, answered all of our questions, and made sure we found a vehicle that truly fit our family’s needs. The whole experience felt welcoming and trustworthy. We love our car and would highly recommend them to anyone looking for a family-friendly car shopping experience with outstanding customer service! More
by VKeele
December 12, 2025
I was very satisfied with the customer service they were polite and very helpful I would definitely recommend them. Thank you polite and very helpful I would definitely recommend them. Thank you More
by dbrh_wtrs
Employees Worked With
Other Employees :
Jason Masteller
December 11, 2025
Prompt fast service getting an appointment. Waiting area is very clean and beautiful. The video is great to keep customers informed about what's happening and needs to get fixed. Great experien Waiting area is very clean and beautiful. The video is great to keep customers informed about what's happening and needs to get fixed. Great experience all around. More
by rjs0165
December 11, 2025
Amazing! 5 star! I'm so happy I decided to go with Madza the service is exceptional! 5 star! I'm so happy I decided to go with Madza the service is exceptional! More
by DANIELLE61
December 11, 2025
Excellent experience…fair deal…professional…helpful after the deal closed…easy to work with..would use again. the deal closed…easy to work with..would use again. More
by LARRY_LANDIS
December 11, 2025
Excellent group to work with…no pressure. . very helpful.. John Bechtel was a pleasure to work with..paperwork went quickly, professionally…sales very responsive to my questions…would definite . very helpful.. John Bechtel was a pleasure to work with..paperwork went quickly, professionally…sales very responsive to my questions…would definitely use them again. More
by windsor3189
Employees Worked With
December 11, 2025
I appreciate their consideration and efficiency, especially Skyler’s demonstrating the basics of the vehicle before I left… especially Skyler’s demonstrating the basics of the vehicle before I left… More
by DIANESCOLES
December 06, 2025
