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Heritage Toyota Owings Mills
Owings Mills, MD
1,395 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,395 reviews
February 08, 2026
Phaeng Taweepuntsant was my sales consultant. She was very helpful and made my purchasing experience pleasant. She was very helpful and made my purchasing experience pleasant. More
by matthew.defusco
February 07, 2026
Super easy no hassles. Moved on price a fair amount. Not pushy on options at all. Would come back. Moved on price a fair amount. Not pushy on options at all. Would come back. More
by Zmansbr
Employees Worked With
February 07, 2026
After a bumpy start (I was promised over the phone by both Jennifer and Levi that a specific vehicle would “definitely” be there for my appointment and it was sold right before I got there) Will Butler a both Jennifer and Levi that a specific vehicle would “definitely” be there for my appointment and it was sold right before I got there) Will Butler and Jay Reitter did a wonderful job earning our trust back and getting us in another vehicle that same day. More
by bayleigh.hoffman2
February 06, 2026
We had been to several dealerships before coming here and almost made a really bad purchase... but boy are we glad that we met Mrs. APRIL. We had the best Experience Ever..and we are looking to purchase anot almost made a really bad purchase... but boy are we glad that we met Mrs. APRIL. We had the best Experience Ever..and we are looking to purchase another vehicle now. This us an amazing dealership and staff! More
by gman49498
February 06, 2026
Ms. April was exceptional throughout the entire process and provided outstanding customer service. She made everything easy to understand by clearly breaking down all aspects of the financing and thoroughl and provided outstanding customer service. She made everything easy to understand by clearly breaking down all aspects of the financing and thoroughly explaining which vehicles were within my budget. Her knowledge, patience, and attention to detail made the experience smooth and stress-free. Ms. April was professional, transparent, and genuinely invested in ensuring I felt confident and comfortable with my decisions. I truly appreciated her guidance and support and would highly recommend working with her. More
by kimberanndarlin
Employees Worked With
February 06, 2026
Ms. April was exceptional throughout the entire process and provided outstanding customer service. She made everything easy to understand by clearly breaking down all aspects of the financing and thoroughl and provided outstanding customer service. She made everything easy to understand by clearly breaking down all aspects of the financing and thoroughly explaining which vehicles were within my budget. Her knowledge, patience, and attention to detail made the experience smooth and stress-free. Ms. April was professional, transparent, and genuinely invested in ensuring I felt confident and comfortable with my decisions. I truly appreciated her guidance and support and would highly recommend working with her. More
by shyniyaw
Employees Worked With
February 06, 2026
Pang is the best! So very helpful and organized. She made buying my new car very easy! So very helpful and organized. She made buying my new car very easy! More
by Mbschmal
Employees Worked With
February 06, 2026
Will was very helpful in helping me get the car deal I was looking for. was looking for. More
by Jhise
Employees Worked With
February 05, 2026
I had a great experience buying my Toyota. John, the manager, gave me an excellent deal on both my trade-in and the car, and they even went out of their way to pick me up, which I really appre John, the manager, gave me an excellent deal on both my trade-in and the car, and they even went out of their way to pick me up, which I really appreciated. April, my salesperson, was friendly, professional, and made the whole process easy. Everything was straightforward and stress-free. I’d definitely recommend this dealership. More
by Anna F
Employees Worked With
February 04, 2026
I'm very pleased Charles and Jay did there thing for me in a tight squeeze EXCELLENT in a tight squeeze EXCELLENT More
by Juggo563
