Subaru of Jacksonville

I genuinely love Jacksonville Subaru. We bring my Subaru Ascent in regularly for maintenance and have had a couple of issues that the service department has gone above and beyond with! Th We bring my Subaru Ascent in regularly for maintenance and have had a couple of issues that the service department has gone above and beyond with! They truly look out for me and my family the way they take care of my car. They consistently go the extra mile to minimize any inconvenience. Mike Needham in particular is an outstanding service advisor. Not only are he and the rest of the staff friendly, welcoming, and helpful - they are knowledgeable, efficient, and so kind! They have helped me get work covered under warranties, ensured I had a loaner car when they’ve needed it for an extended period of time, and always instilled a top notch level of confidence in the reliability of my own car. I can not more highly recommend Jacksonville Subaru and their outstanding team! More

John did a great job explaining many of the features our new Forester has; he is extremely knowledgeable, patient, and professional! new Forester has; he is extremely knowledgeable, patient, and professional! More

A very friendly staff and pleasant experience overall. Very clean location including the service department. Very clean location including the service department. More

I dreaded buying another car, but Bob was wonderful to work with and was patient with all my questions. He helped me find a car in the colors I wanted with the things that I wanted and didn’t push the thi work with and was patient with all my questions. He helped me find a car in the colors I wanted with the things that I wanted and didn’t push the things that I wasn’t interest in. He never made me feel rushed to make a decision. I’ve already given a friend one of his cards. More

John was very helpful answering all of our questions. He was thorough, took his time explaining how the many options worked and pleasant. This is the best car buying experience we’ve ever had. First clas He was thorough, took his time explaining how the many options worked and pleasant. This is the best car buying experience we’ve ever had. First class from start to finish! More

My wife and I worked with Jerry in Sales. He was patient, not pushy, and helped us with understanding the vehicles and answered our questions. He had a lot of knowledge of the brand and showe He was patient, not pushy, and helped us with understanding the vehicles and answered our questions. He had a lot of knowledge of the brand and showed us many of the features we were unaware of. We have some physical challenges but he helped us find a vehicle that could accommodate that. Thanks Jerry. More

Great experience! The staff was friendly, helpful, and made the car buying process easy and stress-free. They answered all my questions and helped me find exactly what The staff was friendly, helpful, and made the car buying process easy and stress-free. They answered all my questions and helped me find exactly what I needed. Definitely Recommend! More

Could not have been better. Everyone we interacted with did a great job. Excellent dealership. Everyone we interacted with did a great job. Excellent dealership. More

I have not bought a car in 10 years. .. I was feeling very anxious. Meeting Jerry Johnson could not have been the more perfect person to work with. He patiently answered all my questions, .. I was feeling very anxious. Meeting Jerry Johnson could not have been the more perfect person to work with. He patiently answered all my questions, showed me all the aspects of the Forester with his calm and very knowledgable information. I came back with my kayak to make sure it could transport well, no matter what my question or concern, all was answered with patience in the same way. Subsequent dealings with other members of staff were great too. My experience not the stiff, stressful dealings as previous car purchases. My recommendation.. ask for Jerry. Sharon in Atlantic Beach More

No hassle purchase process, provided time to evaluate and decide, effective staff, customer focused, welcoming. decide, effective staff, customer focused, welcoming. More