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Germain Mazda West
Columbus, OH
277 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 277 reviews
June 07, 2026
Fast and well trained staff. Very nice and friendly staff. Clean and comfortable waiting area. Very nice and friendly staff. Clean and comfortable waiting area. More
by SGTmount
Verified Customer
June 06, 2026
The team went above and beyond ro make this an easy, pleasant experience. I've learned this is the case at Germain Lexus and Toyota dealerships but I was pleasantly surprised to have the same e percent pleasant experience. I've learned this is the case at Germain Lexus and Toyota dealerships but I was pleasantly surprised to have the same e percent with the purchase of a non-luxury vehicle. Kudos to this team! More
by PAMELAKAY51
June 01, 2026
Just moved to the area, and this was our first service appointment. Will continue in the future. Excellent job. appointment. Will continue in the future. Excellent job. More
by hutzen
May 31, 2026
John was very nice, polite and helpful. I live an hour and a half away. My issue is with the vehicle. In less than 24hrs my neither turn signal works, my brights don't work, my check engine I live an hour and a half away. My issue is with the vehicle. In less than 24hrs my neither turn signal works, my brights don't work, my check engine light came on today, and my rear drivers break light doesn't work. I've only driven this vehicle 3x since yesterday! More
by TARRAHARRIS1
May 31, 2026
Professional, courteous, friendly transparent Process was seamless and efficient Staff were attentive and respectful. There were no surprises was seamless and efficient Staff were attentive and respectful. There were no surprises More
by MENAPOSO
Employees Worked With
May 31, 2026
John and Cameron were amazing! John has been consistently checking in to see how things are going and if I need anything. Customer service is an A+! John has been consistently checking in to see how things are going and if I need anything. Customer service is an A+! More
by SARA_ADAIR
May 30, 2026
Mike was great in handling my new car experience! He was excellent in showing me all the new features. He was excellent in showing me all the new features. More
by kwarnock.1954
May 30, 2026
Ron is great, my car was serviced timely and they were able to accommodate with a loaner car when I had to add unexpected needed services after the inspection. able to accommodate with a loaner car when I had to add unexpected needed services after the inspection. More
by natem136
May 29, 2026
Welcoming. Amazing people. So friendly and very helpful. The care, the time, the comfortability of the whole experience was amazing. Look forward to recommendin Amazing people. So friendly and very helpful. The care, the time, the comfortability of the whole experience was amazing. Look forward to recommending to everyone I know! More
by BABIPEACHES2006
