Germain Lexus of Easton
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service person was great as far as keeping me informed. The time it took to perform the work was a little extensive. I waited for the car for 3.5 hours. I did have the detail done which she told me could t The time it took to perform the work was a little extensive. I waited for the car for 3.5 hours. I did have the detail done which she told me could take an extra hour. Then I get an email when I'm leaving they inspected and valued my car for a trade in. I never asked for that and I know it takes a good 45 min to accomplish this. Not good when I have to wait for something I didn't ask for. More
The dealership was thorough, patient, and accommodating. Great explanations of mechanical issues. They met my expectations. Great explanations of mechanical issues. They met my expectations. More
Basil and the Germain Lexus team great job of helping us get the perfect car to meet our unique needs get the perfect car to meet our unique needs More
Everyone was friendly and professional. The facility was very impressive. The overall experience was great. The facility was very impressive. The overall experience was great. More
Preston did a great job of finding me the perfect car! He made a great effort and was aware of my timeline He made a great effort and was aware of my timeline More
So far I have been impressed with the whole buying experience. Questions were answered and if this is any indication of what to expect I will be very pleased. Cameron was nice to work with and was str experience. Questions were answered and if this is any indication of what to expect I will be very pleased. Cameron was nice to work with and was straightforward. I was impressed be the financial department and the low to no pressure of buying the extra packages that were offered. More
They got me in quickly, gave me a wonderful loaner and got me back on the road. got me back on the road. More
I arrived at 10 am. The got me from the waiting area about 3 minutes later. Very pleasant employees. They had my car done by the time they said it would be ready. Very The got me from the waiting area about 3 minutes later. Very pleasant employees. They had my car done by the time they said it would be ready. Very good experience. More
Everyone there is always willing to help with whatever is needed. They are all very professional and super organized.. Kevin keeps us up to date throughout the service time without us needing to call. needed. They are all very professional and super organized.. Kevin keeps us up to date throughout the service time without us needing to call. More
I love bringing our car for service at Germain! I travel 175 miles each way but it is absolutely worth it! When I pull in the garage someone immediately opens my car door and greets me in a friendl I travel 175 miles each way but it is absolutely worth it! When I pull in the garage someone immediately opens my car door and greets me in a friendly way! I am given a gorgeous loaner car so I can shop and go out it to eat! I have never had difficulty with the car being serviced. I don’t plan to go anywhere else for sales or service! More






