Germain Mazda West
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They were very helpful. Any issues that popped up, they were prompt about reaching out and resolving any questions or issues I had. Also extremely friendly! Any issues that popped up, they were prompt about reaching out and resolving any questions or issues I had. Also extremely friendly! More
Ron, Sam, Jess and the rest of the team at the service center are the best of the best! I can not say enough amazing things about them. I put a lot of miles on my car for work, so I see them frequently fo center are the best of the best! I can not say enough amazing things about them. I put a lot of miles on my car for work, so I see them frequently for my oil changes and they treat me like family every time I'm in! I always want Sam to take my car for service appts (I'm sure everyone else is great too - she's just my girl!) and she always does such a fantastic and thorough job. Recently I traded my old CX-5 for a new one and worked with Skyler. He was super easy to work with and not pushy at all! It made the overall purchase experience super smooth. No one likes buying a new car, but Skyler made it less terrible haha! My husband and I have both been so impressed with Germain Mazda West! They truly care and it really shows! We have bought multiple Mazda's from them and will continue to do so! I can not say enough great things about them! More
John was very helpful, and he made the process as smooth as possible. And, he has a great sense of humor. as possible. And, he has a great sense of humor. More
John was helpful from the first phone call. Great atmosphere in the building, friendly staff, low pressure, and I’ve never done a car deal so quickly in my life! In and out in 2 hours! Great atmosphere in the building, friendly staff, low pressure, and I’ve never done a car deal so quickly in my life! In and out in 2 hours! More
From start to finish, our experience with Germain Mazda was amazing! Phillip, our salesman, was very knowledgeable, yet never pushy or overbearing, and working with the rest of the team was so relaxed and was amazing! Phillip, our salesman, was very knowledgeable, yet never pushy or overbearing, and working with the rest of the team was so relaxed and honestly fun! More
I would like to thank Mike and the team at Germain Mazda West for taking very good care of me and giving me a really good deal on a 2022 Volkswagen Taos. Great price, great transparency, and great service. West for taking very good care of me and giving me a really good deal on a 2022 Volkswagen Taos. Great price, great transparency, and great service. Would strongly recommend Mike as the go-to guy and I appreciate the honesty when it comes to pricing and giving me the best offer possible. More
Very professional All staff very professional, knowledgeable and friendly. I will go back. And recommend to others knowledgeable and friendly. I will go back. And recommend to others More
John and team were delightful start to finish even if by the 3rd day they may have been tired of seeing us. A great no pressure experience. the 3rd day they may have been tired of seeing us. A great no pressure experience. More
I had a great experience in my 2 visits. I felt no pressure while I made my decision. Once I decided on a vehicle, I was out the door in two hours which for me is a record time. All the staf I felt no pressure while I made my decision. Once I decided on a vehicle, I was out the door in two hours which for me is a record time. All the staff was extremely friendly and informative. More
Process from 1st communication online to in the door was straightforward and all staff was responsive. John was very personable and easy to work with. straightforward and all staff was responsive. John was very personable and easy to work with. More




