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Koons Volvo Cars White Marsh

White Marsh, MD

4.7
660 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 660 reviews

September 03, 2026

We had a great experience at the dealership. Gary helped us understand many features of the car that were new and unfamiliar. Liz explained the paperwork that was necessary clearly and quickly More

by Kvksails
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob McGinness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz
Sep 04, 2026 -

Koons Volvo Cars White Marsh responded

We’re glad your purchase of the used Volvo XC90 Recharge Plug-In Hybrid felt effortless from start to finish. Gary was pleased to guide you through the vehicle’s new features, and Rob is happy he could accommodate your needs. Knowing you found our paperwork process clear and efficient without feeling rushed means a lot to us.

September 03, 2026

Kudos to the whole team. Very professional and very fast service and keep you well informed. More

by kyle.petroski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Biscotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Koons Volvo Cars White Marsh responded

Your mention of our prompt, professional service underscores our service department’s dedication. Thank you for choosing us for your Volvo XC40 service and for your kind words.

September 03, 2026

I have had a great experience with every single person from the team here. Please give them kudos and a raise. More

by kyle.petroski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob McGinness
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Biscotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabbie Andolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Koons Volvo Cars White Marsh responded

Hearing that you had a great experience with every member of our service team means a lot to us. Your kudos are appreciated, and our service leadership celebrates these kind words. Thank you for trusting us with the service on your Volvo XC40.

September 03, 2026

Great Service from point of entry to pickup. The guys were very professional and explained service items very well. More

by fukadike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Sep 03, 2026 -

Koons Volvo Cars White Marsh responded

Hearing that you found our team professional and that we explained each service item clearly means a lot to us. We’re pleased we could guide you smoothly from check-in to pickup for your Volvo XC90.

September 03, 2026

I was a pleasure working with Joey. Even though I know I’m coming to spend money that I don’t wanna spend, Joey makes the experience better. More

by lyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Koons Volvo Cars White Marsh responded

We’re glad Joey could make your Volvo S60 service visit more comfortable. Your kind words and five-star rating mean a lot to our service department.

September 03, 2026

Joey make the experience great. His amazing care, customer service, and professionalism make everything worthwhile. Thank you 😊! More

by Info@twinwit.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Koons Volvo Cars White Marsh responded

Knowing Joey’s care and professionalism made your Volvo XC40 service worthwhile is rewarding. Your kind words about his customer service mean a lot to our service department.

September 02, 2026

Larry was great! Very professional! He made sure that my car was take care of! I’m very pleased at the performance my car has been showing on our road trip. More

by c_rpayne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Koons Volvo Cars White Marsh responded

Your praise for Larry’s professionalism reflects how our service department strives to care for every Volvo. Knowing your V90 Cross Country has been performing so well on your road trip is rewarding. Your kind words and five-star rating mean a great deal to us.

September 02, 2026

I’m totally comfortable having Joey as my service manager. I trust him to provide me with honest feedback More

by cgreilly6530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Koons Volvo Cars White Marsh responded

Hearing that you feel completely at ease with Joey as your service manager means a lot to our service team. We’re glad Joey could give you straightforward, trustworthy feedback during the service on your Volvo XC60.

September 01, 2026

The people are what stands out at Koons. They care about customer service and I will continue to use them. More

by chrisjnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Koons Volvo Cars White Marsh responded

Hearing that our team’s focus on caring service stood out means a lot to us. Thank you for trusting us with your Volvo XC60, and we appreciate your continued loyalty.

August 31, 2026

Larry was very professional and made the process quick and easy. I would definitely come back More

by earl.t.brownell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Koons Volvo Cars White Marsh responded

Your mention of Larry’s professionalism and how smooth the service on your Volvo XC40 was highlights the level of care we aim to deliver. Hearing you’d definitely return means a lot to our team.

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