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Crown Buick GMC
St. Petersburg, FL
3,699 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday Closed - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,699 reviews
December 20, 2017
AWESOME SERVICE FROM DAVE AT CROWN My Buick needed service and Dave B. took such good care of me that I cannot thank him enough. Additionally, Dave also let me know of the wonderful wo My Buick needed service and Dave B. took such good care of me that I cannot thank him enough. Additionally, Dave also let me know of the wonderful work he and some of his friends do to help Veterans. Thanks for everything Dave. More
by cfaz
Helpful December 20, 2017
GMC is okay After buying fords my entire life I decided to look for another brand because I wasn't sold on the idea of an aluminum body pick-up truck. I researche After buying fords my entire life I decided to look for another brand because I wasn't sold on the idea of an aluminum body pick-up truck. I researched GMC, Dodge, Toyota, Nissan and Chevy. I chose to purchase a GMC Sierra. I purchased it from my local dealer at the time (North Hillsborough county). I experienced many less than positive interactions with that dealership. Based to my experiences, I came to the conclusion that GMC has poor overall customer service. We recently moved after purchasing a home in Pinellas county (St. Petersburg). While taking my truck in for routine scheduled maintenance (to kill time) I chose to look at some newer SUV models. The sales people were very good, not pushy but quick with suggestions. I was offered both the Yukon and Yukon Denali to take for a few days in order to get a feel and gage the differences. When I returned to the service area to pick-up my truck they had cleaned it and checked something that I wasn't aware was even broken. We scheduled a time to drop the truck off for repair. I'm very happy with this dealership. Crown has me helped me believe in GMC again. More
by gwells
December 19, 2017
Nice staff good prices I recommend this place to anyone looking for a used vehicle. They are nice and helpful. The vehicle I purchased was priced fairly, and in great cond I recommend this place to anyone looking for a used vehicle. They are nice and helpful. The vehicle I purchased was priced fairly, and in great condition. More
by Jman42o
Employees Worked With
Doug Ramon
December 19, 2017
Bill Hevel got my Truck repaired Yesterday, at about 1:30pm. I noticed something leaking out of my truck, "it was antifreeze " I called Bill and informed him of the situation, As an Yesterday, at about 1:30pm. I noticed something leaking out of my truck, "it was antifreeze " I called Bill and informed him of the situation, As an independent contractor my truck is my lively hood. I finished my route and had the truck up to his shop by 3:00pm. Gave the keys to Bill and he assured me "That he would take care of it" .....At 8:00am the next morning Bill was calling me to let me know my truck was completed, washed,and ready for work! And explained to me that one of his tech's worked late the night before,then came in early to finish my truck, I can't thank you all enough for such a stellar performance of service. Bryan More
by bryan
Employees Worked With
December 18, 2017
Kudos to Service Department! I never stress out when I take my Chevy Tahoe in for service because I know that Bill Hevel will keep my 2000 Chevy Tahoe (65,000 original miles) runn I never stress out when I take my Chevy Tahoe in for service because I know that Bill Hevel will keep my 2000 Chevy Tahoe (65,000 original miles) running smoothly. My wife just wants a safe car to drive and Bill tells me what we need to do to keep us safe on the road. Other Dealerships look for things to fix so your bill is higher than you expected. Bill is knowledgeable and honest and that is what I look for in a good Service Department. More
by Tom & Marie Machuga
Employees Worked With
December 16, 2017
Regular interval truck service Bill Hevel continues to provide superb customer service. He has been able to accommodate my busy work schedule and short notice changes. specially Bill Hevel continues to provide superb customer service. He has been able to accommodate my busy work schedule and short notice changes. specially helpful is the rest of the service department and their ability to back up one another. Greg has been very helpful backstopping when Bill has been unavailable. Great Team!. More
by Steve
December 15, 2017
Excellent service Visited the dealership today to have a few things done and as always the service received from William Hevel was excellent!! He always goes above and Visited the dealership today to have a few things done and as always the service received from William Hevel was excellent!! He always goes above and beyond with customer service and ensuring that I walk out with a smile and satisfied with the service received. Great job and keep up the good work!! Thank you.....Litika Stephens More
by Litika N Stephens
Employees Worked With
December 13, 2017
Sales representative Tammy Wagner was wonderful. She was very easy to talk to and understood exactly what I was looking for. Unfortunately the pricing was too high for me Tammy Wagner was wonderful. She was very easy to talk to and understood exactly what I was looking for. Unfortunately the pricing was too high for me to lease a SUV. More
by I love Lucy7
Employees Worked With
December 10, 2017
Service Dept Had a rattle in the dash and they found it and fix the problem all in the same day They are a great crew. Service was excellent... Had a rattle in the dash and they found it and fix the problem all in the same day They are a great crew. Service was excellent... More
by CarolynP
Employees Worked With
Dave Biagi
December 09, 2017
Best experience I've had at a car dealership Everybody that has helped me was very professional and did everything they could to get me in the car that I wanted. I will highly recommend this car Everybody that has helped me was very professional and did everything they could to get me in the car that I wanted. I will highly recommend this car dealership to any of my friends that is looking for a new car. More
by VinceC
Employees Worked With
Anthony Crevello, Jeff Garrigan
