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Bourne's Auto Center

South Easton, MA

4.9
4,756 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,756 reviews

February 07, 2018

Good experience friendly staff Greeted with a smile pretty much at the door. All the staff was very polite and friendly. financing at a good rate. New plates and out the door the More

by Jimbo14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean in finance , Sue Pereira
Feb 10, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are honored to have earned your business and appreciate your kind words. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 07, 2018

very pleasant experience, no surprises Salesman (Mark) was knowledgeable, had the car we were interested in waiting for us, no hassle as far as requesting a test drive, trade-in was evaluat More

by Packystore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2018 -

Bourne's Auto Center responded

The 5 star experience you described is exactly what we expect from our team. Mark and Shawn are dedicated professionals who are committed to a high level of customer, we are fortunate to have them on our team. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 06, 2018

Great staff , great deals ! Mark was the most patient , well informed person I have met . He took his time to find a car that both my husband and I liked . He took the time to re More

by Eclementino02072
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2018 -

Bourne's Auto Center responded

Looking Good! We appreciate your business and you taking the time to award us with 5 stars. Mark and Carlos appreciate your recognition and we could not agree with your kind words more. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 05, 2018

Great overall experience We had a GREAT “hassle free” experience. The salesman Shawn & finance manager Carlos couldn’t have been more helpful!! They made the car buying experi More

by Manny1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Feb 10, 2018 -

Bourne's Auto Center responded

Looking Great! We are honored to have earned your business. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. The easy, quick and pressure free experience is EXACTLY what every customer should expect when shopping for a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 31, 2018

Highly recommend-the best dealer experience we've ever had! Bourne's Auto Center was everything anyone would ever want in a dealership. No gimmicks, pressure or stress and without a doubt, the most pleasant car More

by Jacquie R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Greg Peschel
Jan 31, 2018 -

Bourne's Auto Center responded

WOW! Thank you for high recommendation and amazing 5 star rating! It was an absolute pleasure assisting you with your purchase and we are honored to have earned your business. Greg and Matt appreciate your recognition and kind words. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 31, 2018

The BEST way to buy a car I usually am intimidated by dealerships but everyone here made the experience extraordinary. I finally purchased my dream car! Mark was very helpful a More

by Kiara S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

Bourne's Auto Center responded

Thank you for taking the the time to review your 5 star experience and share your amazingly kind words. This is the exact experience we want every customer to experience when shopping for or purchasing a pre-owned vehicle at our dealership. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 31, 2018

Great place to buy a car!! I purchased a car from John. He was great. Jose helped me I'm picking up the car today. Car was not ready because of the registration being down. Not More

by Bailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Schiffer
Feb 02, 2018 -

Bourne's Auto Center responded

Thank you for your business! We are thrilled you are enjoying your pre-owned Veloster! Unfortunately the registry system went down state wide for a little while but we appreciate your patience and understanding. Our team appreciates your kind words and amazing 5 star rating. If we can be of further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 31, 2018

Great Experience at Bourne's Looked online for a 3 year old or so Acura MDX. Looked at BBB and other rating sites and excluded a couple nasty used car places. Preferred a dealersh More

by Jack
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Feb 01, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! We appreciate your amazingly kind feedback. The experience you described, from trade in to delivery, is exactly what every customer should expect. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 30, 2018

Customer Review The service at this dealership was exceptional. Tori and Marissa at the front desk were great. John Benner(sales)was very professional, and knowledge More

by Glennrn77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tori and Marissa(front desk/reception), Matthew Cygielnik
Jan 31, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and it was an absolute pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 30, 2018

Great experience Jose and everyone at Bourne's Auto made the process of buying a new car stress-free. Everyone was personable, upfront, helpful, and I am very happy wi More

by Efoley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Hyundai! The "stress free, personable, upfront, and helpful" buying experience is EXACTLY what every customer should expect from our team. If we can be of any assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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