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Bob Johnson Buick GMC South

Henrietta, NY

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405 Reviews
It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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4700 W Henrietta Rd

Henrietta, NY

14467

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Showing 405 reviews

June 23, 2018

Warranty Work NYS Inspection Andrew met me as I pulled in for my appointment and was very friendly and courteous. wrote up my service work sheet and asked if there was anything el More

by JQuadd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pennella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eaton
Jun 25, 2018 -

Bob Johnson Buick GMC South responded

Great to hear! That's exactly what we train so it's nice to know that you noticed. Thank you for your business and I'll pass this onto Andrew and the entire service center team. They'll appreciate it as well. Thank you for the 5 star recognition too. Mark Pennella VP Patrick Buick GMC

June 23, 2018

Denis is the best Denis was awesome, he was very easy to deal with. I expected I typical sales person, but Denis was not pushy, explained everything and took care of ev More

by Tsziv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Bob Johnson Buick GMC South responded

That's really great to hear! Thank you for your business & kind comment. I'll pass this onto Dennis and the team. They love reading these. Enjoy the new ride and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

June 22, 2018

Go see Chris Purchased a pickup truck from Christopher Crough. He made me feel welcomed and very comfterable. I went to many other dealers prior to stop at Patrick More

by Sierra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Crough
Jun 23, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your business & wonderful comments, Chris and the entire sales staff will love it as well. I'm very pleased that all went very well and your happy. Enjoy the new truck and thank you for the 5 star recognition. It's truly appreciated. Mark Pennella VP Patrick Buick GMC

June 20, 2018

Best experience yet Purchased a used car from Chris, he was extremely helpful & knowledgeable through out the entire process! He worked hard to find me a car in my monthl More

by Usedcar16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christopher Crough
Jun 20, 2018 -

Bob Johnson Buick GMC South responded

Very nice to hear! Thank you for your business and kind comments about Chris. He'll love it as well. Enjoy the new ride and thank you for the 5 star recognition. The entire sales team look forward to reading these too. Mark Pennella VP Patrick Buick GMC

June 20, 2018

2015 GMC terrain SLT Bought a vehicle from Patrick I had very good experience I would recommend my friends and family Dennis And Jerry always help go see them anytime you More

by Kayli0817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Kehoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your business & wonderful comments about Jerry & Dennis. They'll love it! Enjoy the Terrain and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

June 19, 2018

2015 Chevrolet I bought the truck from Dennis Second time Always happy Will come back all the time and send friends Go see him for the best deal!!! More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

Bob Johnson Buick GMC South responded

That's so great to hear! Thank you for your continued business & wonderful comments about Dennis. I'll pass this onto him and the entire sales team. They'll love it as well. Enjoy the new ride and thank yoiu for the 5 star recognition. It's truly appreciated. Mark Pennella VP Patrick Buick GMC

June 16, 2018

Momma's New Ride This was the first time in a long long time I have bought a car from a dealership. Bob Gordon was great making sure I knew everything before making m More

by triciasmoose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Chudy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your wonderful comments & business. It's truly appreciated. Bob and the entire sales team will love it as well. Enjoy the Equinox and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC

June 13, 2018

Very helpful Thank you Bob Gordon for facilitating our lease at Patrick’s. It has been a very positive experience dealing with Patrick in the past, and we came aw More

by Henrietta Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gordon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Bob Johnson Buick GMC South responded

Thank you for your continued business and kind comments about Bob & our Dealership. Enjoy the new ride! I'll pass this onto Bob and the entire team. Mark Pennella VP Patrick Buick GMC

June 09, 2018

Great Experience with Dennis A My family was able to get the lowest lease rate compared to another dealerships in Greater Rochester Area. Dennis played a key role in the success of More

by vladz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Bob Johnson Buick GMC South responded

Thank you so much for your business & wonderful comments about Dennis. It's truly appreciated. I'll forward this onto him and the entire team. They look forward to reading these on a daily basis. Enjoy the new ride and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC

June 03, 2018

Great experience I brought couple of car it’s good.Experience Dennis is always good to us and I sent family and friends to him and if you need a car go see Dennis he’l More

by Budha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Bob Johnson Buick GMC South responded

Thank you for your continued business with us and kind comments about Dennis. I'll pass this onto him and the team. They'll appreciate it as well. Mark Pennella VP Patrick Buick GMC

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