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Bourne's Auto Center

South Easton, MA

4.9
4,758 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,758 reviews

July 17, 2018

Stress free car buying experience It’s a dealership without the sleazy car salesman feel. I went in unsure of what I wanted, test drove a couple of cars and drove out the next day wi More

by Camacho88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Pereira
Jul 17, 2018 -

Bourne's Auto Center responded

Thank you for your business and for your amazingly kind words. We are thrilled you found our buying experience to be "stress free." Sue and David appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 17, 2018

great service Super fast and easy. Extremely friendly staff! Kim was awesome with staying in touch and making sure everything was done timely and easily! Love my ne More

by Jjjoness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Bourne's Auto Center responded

Thank you for your amazingly kind words. The, "super, fast and easy" experience you described is exactly what every customer should expect from our team. We greatly appreciate your business and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 16, 2018

Once again, Bourne's is the BEST by FAR For the 6th or 7th time in 10 years (since 2008), Internet Sales manager David Pair has sold either my wife or myself an amazing 3 year old typically More

by Steve13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Bourne's Auto Center responded

WOW! 7 cars is amazing! We are so incredibly honored to have earned your continued business. The experience you described with our team member David is exactly what every customer should expect from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 15, 2018

Excellent service! Mario was extremely patient and willing to work with us when we were still deciding on a car to purchase. Once we found the right car for us, the proc More

by Michellew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Bourne's Auto Center responded

Thank you for your business and for your amazing 5 star rating! Mario appreciates your recognition and I can assure you it was his pleasure making your experience "easy and stress free." If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 13, 2018

Great experience This is my second time going to Bourne’s and purchasing a car and dealing with Mario and Carlos. They both go above and beyond to help out their custo More

by Jaimed1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! We hope you are loving your pre-owned VW. Mario and Carlos appreciate your recognition. We couldn't agree more, they both are committed to a high level of customer service. We appreciate your recognition and if we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 11, 2018

Another happy customer Tori was very helpful in the process of purchasing a vehicle. Everything was done very quickly, and there were no hassles. I would recommend Bourne's More

by X17359
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are thrilled that Tori and David we able to provide you with a quick and hassle free buying experience. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 11, 2018

Great hassle free car buying experience. This has to be the best place to buy a used vehicle. I must have driven past Bourne's many times and didn't notice it. I first spoke with Trevon Hub More

by jimaok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jul 11, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your business and amazingly kind words! We are thrilled Trey and Carlos were able to provide you "hassle free and easiest buying experience." Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 09, 2018

Great place to buy a car I worked with Greg Cummings in sales for the past few weeks looking for a car. Initially, I had an idea of what I was looking for but still wasn’t exa More

by Kwhalen17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Simmons, Greg Cummings
Jul 09, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We are honored to have earned your business and 5 star rating. The experience you described with our Sales Professionals Caroline and Greg is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 09, 2018

Completely satisfied My husband I heard about this dealership from a friend of mine. She has purchase 4 different cars for her and her children and has always been more th More

by Plymouth27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Jul 09, 2018 -

Bourne's Auto Center responded

WOW! Between you and your friend that is 7 vehicles! That is amazing! We are honored to have earned your loyalty and continued business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 08, 2018

Excellent service Jose Molina and Trevon excellent sellers I got a Rav4 2014 and I loved the deal God bless you guys thank you for you help. More

by Viryinia809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jul 09, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Toyota RAV4! It was a pleasure assisting you and Jose and Trevon appreciate your recognition. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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