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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,143 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,143 reviews

August 16, 2018

Easiest Car Purchase Ever We were in 3 times to test drive and had excellent service - when we decided to make the purchase it was quick and transparent - a great experience. More

by ALWAYSLOOKING4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Soto
Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you! I'm glad we could provide you with the information you needed to make a sound purchase!

August 16, 2018

Fantastic Customer Service!!! We had to get a car in a rush. They helped me over the phone and then when I walked in, they were ready and waiting for me with all the paperwork com More

by zeliemyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Miller
Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for sharing your experiences here!

Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for sharing your experiences here!

August 16, 2018

All About Shannon My positive experience with Dirito Brothers is all about Shannon. So great to see her back in the service department. I’ve worked with her for 4 cars More

by SIMPSIONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear Shannon and Nanika are providing our customers with such excellent service!

August 16, 2018

No time for you. Ive tried to call Gus inquiring in regards to whose financing my vehicle because The insurance is asking.. Gus is with his family right now and no tim More

by Bert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Augusto”Gus The Bus” Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Dear Bert, I’m sorry to hear about the lack of communication, I hope you have been able to obtain the information you need by now. Sincerely, Dirito Brothers Volkswagen

August 15, 2018

Not you typical car dealer experience I was honestly dreading having to purchase a new car. I hate the pushy experience you get at most car dealerships. We found Dirito Brothers though t More

by kristarichie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great review!

August 15, 2018

Thanks Had a great experience buying a car for my mom last week.. Ron Dirito is a great guy who set me up with Jaquie, who was professional, knowledgeable an More

by KEVIN.CARDENAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacque Vigil
Aug 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for taking the time to post a review Kevin!

August 15, 2018

Courtesy swift service Angelo my service agent couldn’t have been more professional and courteous and efficient. Everyone else was great to deal with regarding my airbag rep More

by CRESENZA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon my driver from home to dealership, Angelo Christobal, Dirito Brothers Volkswagen
Aug 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear you service visit here went to smoothly, thank you!

August 15, 2018

Kind, knowledgable, clean These professionals give a new definition to "car salespeople". They are kind, not overwhelming or pushy, and do what they can to assist you. The pl More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacque Vigil
Aug 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

That's very kind of you to say, thank you!

August 15, 2018

Simple. Easy. Efficient. I woke up early to take my 2018 GTI in for it's 10,000 mile service. I was greeted with warm smiles and felt like I belonged. I was immediately helped More

by jcrisler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Decarie
Aug 22, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, it's good to know where we can improve!

August 14, 2018

Golf alltrack is exactly what I want. My experience with Golf TDI at your maintenance has been very professional service. Your sales executive Ron is he knows the job what customer needs, More

by sblee42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Miller
Aug 17, 2018 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the review and recommendation!

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