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Arrowhead Honda

Peoria, AZ

4.4
3,412 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,412 reviews

November 21, 2018

Vehicle maintenance I had my car serviced yesterday at Arrowhead Honda; they did a prompt and excellent job. I have been a customer of Arrowhead Honda for four years and More

by LEC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Department. We really appreciate your business, and you taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 21, 2018

Excellent service Very helpful and informative. Dan was right on top of our car issue. Very prompt and easy to communicate with. We will recommend your service to our f More

by Madison1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Dan Thomas. We really appreciate your business, and you taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 20, 2018

oil change Scheduled for an oil change and found out I was due for a 30,000 transmission fluid change and a few other things. I can contacted immediately and wa More

by rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Mike King. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 20, 2018

Service Went in for service on our Honda Pilot and continue to get excellent service from Tom Urbina. I’ve had Tom as a service rep for about 5-7 years and co More

by Cob1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Tom Urbina. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 20, 2018

Came in for a recall on my Honda Civic Steve Bullock was my service rep. He did an absolutely fantastic job. he made sure I was well informed every step of the way as I was still in the wai More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Steve Bullock.We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 20, 2018

Above and beyond customer service in service area Darren W went out of his way to listen to my concerns, answer my questions and take action to correct my auto’s issue. He is extremely knowledge of More

by Pz123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celeste Fitzpatrick, Brandon Whitaker
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Express Advisor Brandon Whitaker and Celeste Fitzpatrick in Sales. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 19, 2018

New Accord Hybrid Purchase Charlie Awawdeh answered all of our questions we had. His price was the best we were offered. The purchase experience was no-nonsense and as easy as i More

by Chris F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Awawdeh
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Salesman Charlie Awawdeh . We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 18, 2018

Good customer service Thorough and knowledgeable service from Tom Urbina. Timely work done as well. Explained services and costs well. Asked for additional information rega More

by Carmelmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service AdvisorTom Urbina. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 18, 2018

One of the fastest service dropoffs ever This was my first time ever at Arrohead Honda, it was one of the friendliest and fastest service check-in and check-out ever. Fast, friendly - all-sta More

by WCivic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Mike King. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 17, 2018

service review We had a funny smell in our vehicle and took it into the dealership without an appointment and Robert got us right in and fixed the problem without to More

by fgbeelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Robert Quintana. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

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