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Lombard Ford
Barkhamsted, CT
1,119 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,119 reviews
December 20, 2018
Certified used suv Found lumbar ford online , to buy used suv for girlfriend for Xmas, paid cash! Was told suv had been completely cked, paid over 20,000$ before we drov Found lumbar ford online , to buy used suv for girlfriend for Xmas, paid cash! Was told suv had been completely cked, paid over 20,000$ before we drove off lot found sunroof was broken. They said as soon as my extended warranty kicked in they would fix it, I paid another 2425$ for warranty and was told to bring suv back( 2 hour drive) to b fixed! 3 wks later it’s 4 day till Xmas and still no suv!! Watch ur paper work!! I was over charged on trade in buy out! 250$!! Over charged on registration fees! Another 250$! Charged 160$ for etched glass! ( they said big sav on ins!!( xxxxxxxx) saves 4$ a year!! Never met a bunch of sneaky, lies, don’t return phone calls!! Take ur money somewhere else!!!! This was supposed to be a nice Xmas gift! It’s been a horrible experience!!! More
by Very disapointed customer
Employees Worked With
Other Employees :
Mike financial guy, Mark Jones, Betsy Koenig, Jeff Tymosko
Helpful December 18, 2018
Purchased ESP Emma has great customer service and very pleasant to deal with. If I lived their area I would consider buying my vehicles through them. Great folks Emma has great customer service and very pleasant to deal with. If I lived their area I would consider buying my vehicles through them. Great folks More
by captken
Employees Worked With
December 18, 2018
Helpful and friendly Squeezed my car in despite being very busy. Betsy kept me informed on the progress of my vehicle repairs and did not make me feel pressured in any way Squeezed my car in despite being very busy. Betsy kept me informed on the progress of my vehicle repairs and did not make me feel pressured in any way. More
by Fusion 2012
Employees Worked With
Betsy Koenig
December 17, 2018
Customer Service Great dealer customer service. Could not have been better. I recommend using this dealer. The entire car buying experience was handling swiftly, ho Great dealer customer service. Could not have been better. I recommend using this dealer. The entire car buying experience was handling swiftly, honsetly and painlessly. More
by car buyer
Employees Worked With
December 15, 2018
Smiles Betsy always greets you with a smile. That’s how all services should start. Explains all work in detail. Gives great recommendations. Smile. Thanks Betsy always greets you with a smile. That’s how all services should start. Explains all work in detail. Gives great recommendations. Smile. Thanks Betsy. More
by Peanut butter Ho Ho’s
Employees Worked With
Betsy Koenig
December 12, 2018
Great Dealership! No Hassles. Honest and very professional dealership to do business with. They go above and beyond and work extremely hard to find you the vehicle to f No Hassles. Honest and very professional dealership to do business with. They go above and beyond and work extremely hard to find you the vehicle to for you needs. More
by Marc L
December 09, 2018
Ford/Lincoln ESP Plans I have purchased several Ford/Lincoln ESP plans from Emma Allen at Lombard Ford over the years. She is professional, knowledgeable, courteous, and abo I have purchased several Ford/Lincoln ESP plans from Emma Allen at Lombard Ford over the years. She is professional, knowledgeable, courteous, and above all, extremely helpful. She gives you all your options in an easy to understand manner without any pressure whatsoever. In addition, Lombard Ford has the best prices on Ford/Lincoln ESP plans anywhere in the country. Save yourself a lot of time and money if you are in the market for a genuine Ford/Lincoln ESP plan and call Emma!! More
by Anthony A
Employees Worked With
December 06, 2018
esp warranty If your looking for an ESP from ford for your vehicle , Lombard Ford is the place to purchase. Make sure you ask for Emma she was awesome. She broke a If your looking for an ESP from ford for your vehicle , Lombard Ford is the place to purchase. Make sure you ask for Emma she was awesome. She broke all my options down and explained each one so I could understand my best options. Thanks so much Emma! More
by dcaledonia
Employees Worked With
December 02, 2018
Betsy's the best😊 Betsy's is very friendly, energetic, outgoing, knowledgeable. Betsy's concern for the customer is number one, she answered any and all question showin Betsy's is very friendly, energetic, outgoing, knowledgeable. Betsy's concern for the customer is number one, she answered any and all question showing her concern for the customer as number one. More
by driver
Employees Worked With
None, Betsy Koenig
November 30, 2018
Always a pleasure Betsy is the best there is. I will always come here for my service. she is always polite and knowlwgeable. I eel like part of the Lombard family. than Betsy is the best there is. I will always come here for my service. she is always polite and knowlwgeable. I eel like part of the Lombard family. thanks More
by Bigken
Employees Worked With
Betsy Koenig
