BMW of Sarasota

Satisfied again Brought my 335i in for an oil change and another issue where the part has to be ordered. Carlos my service advisor was awesome as always when he’s tak Brought my 335i in for an oil change and another issue where the part has to be ordered. Carlos my service advisor was awesome as always when he’s taking care of my car. Kept me informed about what’s all going on with the car and what is suggested to do. And the tech who worked on my car did good as well. Also the porter was helpful More

Professional, pleasant, direct and respectful This dealership has come a long way. We've had BMW's for years but dreaded dealing with the Sarasota dealer due to multiple unpleasant experiences ove This dealership has come a long way. We've had BMW's for years but dreaded dealing with the Sarasota dealer due to multiple unpleasant experiences over 15 years or so. That changed last week when Tim met my 16 year old son and me as walk ins, helped find us a car that met both of our concerns and hopes and got us well in our budget without haggling or hassles.I told him our bottom line and he and his finance manager immediately got to their bottom line making this one of the most pleasant car purchase experiences I've ever had. We drove off feeling we'd been treated very well and with every possible detail they could handle completed as quickly and transparently as possible. More

Recall It was an easy in and out. I received a Hertz rental car. they also washed the car which was nice. good coffee in the waiting room. It was an easy in and out. I received a Hertz rental car. they also washed the car which was nice. good coffee in the waiting room. More

First BMW Experience Bought a 2013 X3 at a non-BMW dealership, 3 days later it had a check engine light and transmission malfunction warning light on. Took it in to Saraso Bought a 2013 X3 at a non-BMW dealership, 3 days later it had a check engine light and transmission malfunction warning light on. Took it in to Sarasota BMW without an appointment, and they were very accommodating. It turned out to be the battery, which was a huge relief. More

Hassle free Valentina did a super job informing me of any maintenance concerns that needed to be addressed. I must say, her level of professionalism impressed me. Valentina did a super job informing me of any maintenance concerns that needed to be addressed. I must say, her level of professionalism impressed me. I know that my needs and concerns will be dealt with in a courteous manner. Thanks Valentina! Craig G More

Very helpful on an unscheduled dropby Had an unknown problem with my car (check engine light had come on)... they reacted quickly.... gave me a loaner and fixed the issue by the next morni Had an unknown problem with my car (check engine light had come on)... they reacted quickly.... gave me a loaner and fixed the issue by the next morning....given this was an unscheduled drop by... I was very pleased with the promptness and resolution More

Maria Lizardi is the Best! Maria realized my tires were still under warranty and saved me $300. She realized this on her own when I probably should have been keeping track of Maria realized my tires were still under warranty and saved me $300. She realized this on her own when I probably should have been keeping track of it More

Routine service Service was very helpful and everyone was extremely courteous. Service waiting room was very comfortable with plenty of snacks and drinks. We will co Service was very helpful and everyone was extremely courteous. Service waiting room was very comfortable with plenty of snacks and drinks. We will continue to use your service department. More

35 k service Carlos is awesome! He is so personable and really takes the time to offer premier service! He makes you feel like a special client! My car was ready a Carlos is awesome! He is so personable and really takes the time to offer premier service! He makes you feel like a special client! My car was ready an hour before promised and was cleaned! Wow! More

Carlos treated me like an old friend even though I knew he was extremely busy. I am looking forward to seeing him again. Very pleased with service overall treated me like an old friend even though I knew he was extremely busy. I am looking forward to seeing him again. Very pleased with service overall at BMW SARASOTA. More