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BMW of West Houston
Katy, TX
309 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center.
BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 309 reviews
January 11, 2020
Very professional makes you feel like you're family and he's going to do what ever needs to be done to make sure you and your family are leaving satisfied and with the best deal possible you can definitely he's going to do what ever needs to be done to make sure you and your family are leaving satisfied and with the best deal possible you can definitely tell your at his best interests More
by Costellogirl50
Employees Worked With
Derrick Mcadoo
Helpful January 07, 2020
Very respectful, understanding and not pushy. Would Very respectful, understanding and not pushy. Would definitely use him again Drove all the way from The Woodlands to Katy just from an over the pho Very respectful, understanding and not pushy. Would definitely use him again Drove all the way from The Woodlands to Katy just from an over the phone conversation and his truthfulness and honestly More
by vfjami79
Employees Worked With
January 01, 2020
Great car purchase Great customer service Team! Tommy went out of his way to make sure we were able to purchase the exact car we were looking to buy!! Great customer service Team! Tommy went out of his way to make sure we were able to purchase the exact car we were looking to buy!! More
by Joel G
Employees Worked With
December 31, 2019
Michael was very professional and respectful during the whole process. I never felt rushed or pressured. He answered all my questions and made this process quick, easy, and enjoyable. whole process. I never felt rushed or pressured. He answered all my questions and made this process quick, easy, and enjoyable. More
by Great Purchase Experience!
Employees Worked With
December 22, 2019
Good buying experience. I am still driving 30 minutes out of down town Houston to come to West Houston. There are some Quality people at this bmw dealership. I am still driving 30 minutes out of down town Houston to come to West Houston. There are some Quality people at this bmw dealership. More
by zac
Employees Worked With
December 20, 2019
Tommy and Alonso are the best!!!! This is X3 number 3. My second time working with Tommy Luk. Professional and knowledgeable. He found exactly what I was looking for and more!!! This is X3 number 3. My second time working with Tommy Luk. Professional and knowledgeable. He found exactly what I was looking for and more!!! More
by raleuf
December 16, 2019
Stay away from Mario at the service center. The rudest guy out there. He will tell you one thing and finally come out with something else. Service center is great no problems. Been going for a long time, guy out there. He will tell you one thing and finally come out with something else. Service center is great no problems. Been going for a long time, but they guy has something against certain people. Don’t use him. More
by Aym
Employees Worked With
Mario Vega
December 15, 2019
The worst experience of my life! I lost 4 hours of my time to deal with a bunch a uneducated, rude, rasist team! The manager(rude and heartless-in the process of selling cars he forgot to be human) sold time to deal with a bunch a uneducated, rude, rasist team! The manager(rude and heartless-in the process of selling cars he forgot to be human) sold the car to someone else while I was negotiating with the sells representative. If you are looking to be treated like crap go there! More
by Dana
December 10, 2019
Awesome Experience! Tommy and Alonso were fabulous! beat experience to date. Very patient and informative. I would definitely recommend this dealership for anyone looking Tommy and Alonso were fabulous! beat experience to date. Very patient and informative. I would definitely recommend this dealership for anyone looking for a BMW. More
by Lovely1
December 05, 2019
BMW X6 This was an amazing experience! Helped get me approved with less then perfect credit on the car of my dreams! Thank you BMW West Houston This was an amazing experience! Helped get me approved with less then perfect credit on the car of my dreams! Thank you BMW West Houston More
by mq
