Courtesy Acura

My most recent visit to Courtesy Acura’s service department was another quality service experience. A pothole strike bent an inner tie rod on my 2021 RDX. My service advisor, Mike Wajler (who is hig department was another quality service experience. A pothole strike bent an inner tie rod on my 2021 RDX. My service advisor, Mike Wajler (who is highly experienced, knowledgeable and competent), and the tech had my car repaired like new within a couple of days (had to order parts). Great communication from Mike throughout the process. Easy! A few weeks later the car is running straight and true as if nothing had ever happened. I remain highly impressed with Courtesy Acura Service Department. Check ‘em out!! More

Mike was great. He was very personable,, informative and communicated status regularly. He listened to the issue and explained options in a way that was easily understood. communicated status regularly. He listened to the issue and explained options in a way that was easily understood. More

Acura corporate mailed me a recall notice regarding the need to replace the fuel pump on my RDX. I called Courtesy and within 5 minutes booked my appointment and arranged for a loaner. On the morning of th need to replace the fuel pump on my RDX. I called Courtesy and within 5 minutes booked my appointment and arranged for a loaner. On the morning of the appointment I was greeted by Michael the service tech, signed a few forms, was handed the key fob for my loaner and off I drove. Though the service took longer than anticipated (most of the day) Michael kept me informed via text so I just went about my day, returning around 4PM to find my RDX serviced, washed and ready to pick up. Michael also helped me w some tech support on my radio. Everything went really well. More

Fantastic service department. Another dealership dropped the ball on a warranty service appointment and Courtesy stepped in and was fast about getting the issue fixed on the same morning. My car was also w the ball on a warranty service appointment and Courtesy stepped in and was fast about getting the issue fixed on the same morning. My car was also washed very thoroughly. Kudos to Michael Wajler specifically. More

As always Courtesy Acura is the best!!!! Malachi was very friendly and helpful. Stayed in touch throughout the day and explained everything very thorough. Thank you for the great service! very friendly and helpful. Stayed in touch throughout the day and explained everything very thorough. Thank you for the great service! More

Courteous polite pleasant people and environment. Took a very long time to convert a lease into a purchase. very long time to convert a lease into a purchase. More

The process took nearly 3 hrs which was pushing my tolerance for such an interaction. I though Vanessa was very efficient and fairly thorough. She was quite cheerful and a pleasure to deal with. I tho tolerance for such an interaction. I though Vanessa was very efficient and fairly thorough. She was quite cheerful and a pleasure to deal with. I thought McKenzie would rather be somewhere else. Anywhere else. Maybe she was was having an off day. More

Estimated time was accurate. Work done was Estimated time was accurate. Work done was accurate. Staff was very professional and courteous. Estimated time was accurate. Work done was accurate. Staff was very professional and courteous. More

The service was fine. Surprising how much time it takes before and after to print and sign paperwork though. before and after to print and sign paperwork though. More

Kenny was a great service writer. Friendly and helpful. Was very straightforward about what my vehicle needed and what the pricing would be to get it done. Was very straightforward about what my vehicle needed and what the pricing would be to get it done. More