1st Honda Simi Valley

I brought my 2017 Honda Ridgeline to First Honda for its 100,000-mile maintenance. Unfortunately, they failed to complete the work properly — they did not even change the oil, despite charging me for a full 100,000-mile maintenance. Unfortunately, they failed to complete the work properly — they did not even change the oil, despite charging me for a full service. Just two days later, my truck suffered an engine failure. I had to tow it to Hayward Honda, where they confirmed that First Honda’s negligence could directly caused the damage. This has been a devastating and expensive experience. I trusted First Honda with my vehicle, and they completely failed me. I cannot recommend them, and I urge anyone considering service here to be extremely cautious. More

Service team is always super friendly, helpful, and insightful! N they keep you informed the whole time and always give accurate estimates for when your car will be done! insightful! N they keep you informed the whole time and always give accurate estimates for when your car will be done! More

John and all the employees at 1st Honda have always been sweet & courteous, always extremely nice & helpful! sweet & courteous, always extremely nice & helpful! More

Johann was easy to work with, no pressure, followed up for me and made the process painless. Nice team at the dealer, Finance was also good to work with. for me and made the process painless. Nice team at the dealer, Finance was also good to work with. More

I've been leasing Hondas for over 15 years. The last 3 leases I've tried to keep my money and purchasing local. Shop local right? Impossible with First Honda Simi. They just don't like sell The last 3 leases I've tried to keep my money and purchasing local. Shop local right? Impossible with First Honda Simi. They just don't like selling cars apparently. It's insane the difference in monthly payments for the same vehicle, like I said they don't like selling cars and are so tight - they're impossible to work with. JOHAN is rude and thinks I'm stupid. Treated my husband differently years ago but I'm a woman so I'm sure that's why. My car is worth $31,000 on the low end up to $36,000 and I own 27,000. 2022 with 12,000 miles in excellent condition on top of it. Johan is trying to tell me I have no equity in my car and also giving me price on a car thousand more than what's listed right on the website. Insulting !!! Treating me like I'm stupid and don't know what I'm doing leasing a car- or the value of what I have! He started with no equity $3000 down $575 a month and now he emailed me $3500 down for $595 a month. What a freaking joke! It just keeps getting worse I WILL NEVER SHOP SIMI. Treating people with deceptive practices, lying, scamming and treating women like they're stupid and don't know how to lease a car. Insulting !! Years ago with Marlon and Bobby were there it was different, it was wonderful to work with them and I got a few leases there. Never again.. 3rd lease trying this time and I won't be back. Different note I LOVE the service department! Everyone is great in there! Sales team just sucks unfortunately More

Derive Department is probably the most honest, up front and straightforward place I’ve ever serviced a vehicle. I’ll gladly continue to take my Si Coupe here and straightforward place I’ve ever serviced a vehicle. I’ll gladly continue to take my Si Coupe here More

Johann is a great Salesperson to deal with. he is very Knowledgeable and helpful.He answered all my questions and explained everything in detail. I will definitely recommend him to my friends i he is very Knowledgeable and helpful.He answered all my questions and explained everything in detail. I will definitely recommend him to my friends if they are looking to buy a car from Honda. Thanks for a great sales transaction More

The salesman, Lenin Hernandez, went out of his way to accommodate us, really very helpful. accommodate us, really very helpful. More

Johann was fantastic! He is knowledgeable and patient as I choose the right car for me. I would definitely like to work with him again! He is knowledgeable and patient as I choose the right car for me. I would definitely like to work with him again! More

Rude and untrustworthy. On top of being rude when we come in for service, or sales. They also scammed my wife by overcharging her for a maintenance package. They gave her a On top of being rude when we come in for service, or sales. They also scammed my wife by overcharging her for a maintenance package. They gave her a brochure stating it was going to cover tire rotations, and fluid changes. But, once we come in for service, they tell us it only covers oil changes. We paid $1,076 for the package, which if it only covers oil changes, means we’re paying around $145 per oil change by purchasing the contact. THEY ONLY CHARGE $89.95 FOR AN OIL CHANGE! So by buying a maintenance plan from them you get to over pay for your service. There are so many Honda dealerships in east drive from this location, GO TO ANY OTHER HONDA DEALERSHIP! More