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495 Chrysler Jeep Dodge Ram
Lowell, MA
625 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle,but in the maintainence and parts departments as well.
My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area.
I promise that if you have any issues I am available at anytime and I am in the store everyday
You can call me direct at 978.454.1400 and speak with me personnally
Tony
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 625 reviews
December 09, 2022
Dealer was awesome but the lack of available warranty parts, in particular the PTU, makes me want not to buy another Jeep. I understand CovId etc but still building new models and having parts but no war parts, in particular the PTU, makes me want not to buy another Jeep. I understand CovId etc but still building new models and having parts but no warranty parts us not acceptable. How do you drive a Jeep that is broken and no solution is offered. More
by Steve
Employees Worked With
December 02, 2022
Excellent service, fair, honest and caring staff. Facility was clean and family friendly. Very pleased with the financing and speediness of getting our needs met. Facility was clean and family friendly. Very pleased with the financing and speediness of getting our needs met. More
by Mary B
December 01, 2022
They really focused on the needs of their customers, and prioritized their commitment to service. prioritized their commitment to service. More
by mthomas1169
Employees Worked With
November 22, 2022
Shah, Pat, Jack and the entire 495 team were a pleasure to work with throughout the entire car buying process. There is no haggling and they work to get you out the door happy and efficiently. I would ab to work with throughout the entire car buying process. There is no haggling and they work to get you out the door happy and efficiently. I would absolutely recommend them to anyone looking for a new, or used vehicle. More
by faivre20
Employees Worked With
November 07, 2022
Have had my vehicle serviced here for close to 3 years. Saturday, their service department failed to properly communicate - despite 7 calls (leaving messages, calling the sales department - virtually tryi Saturday, their service department failed to properly communicate - despite 7 calls (leaving messages, calling the sales department - virtually trying to reach a representative to find out the status). Was told it would be ready by the end of the car and I would be notified. I called for the 7th time shortly after 4 PM and was told the Service Department closed for the remainder of the weekend and would reopen on Monday. Now, I do not have a vehicle, was forced to cancel business travel, and STILL have not heard back from the Service Department despite a call Monday morning. Totally unacceptable. Unprofessional. Disappointing. More
by colleenbegonis
Employees Worked With
Guy
November 04, 2022
The best dealership in Massachusetts ! They take extra time to make sure you are told exactly what was done and if you have any questions. They take extra time to make sure you are told exactly what was done and if you have any questions. More
by ppronov22@gmail.com
Employees Worked With
Pat in service
November 01, 2022
Very easy to work with. Just had to go sign the papers and pick up. Just had to go sign the papers and pick up. More
by Jimdec79
October 28, 2022
Quick efficient service. . polite friendly employees.. clean well lite waiting area .. highly recommend .. no issues with this dealer.. service or sales . polite friendly employees.. clean well lite waiting area .. highly recommend .. no issues with this dealer.. service or sales More
by Richard J Sheehan
Employees Worked With
Michael Glover.. service, Sam Cruz
October 27, 2022
Phil was very professional and thorough. He showed me where everything was on the vehicle as well. He got back to me in a timely manner too. He is one of the best salesman I’ve dealt with. He showed me where everything was on the vehicle as well. He got back to me in a timely manner too. He is one of the best salesman I’ve dealt with. More
by Tsteeves2269
