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495 Chrysler Jeep Dodge Ram
Lowell, MA
594 Reviews
We are a family owned and operated business where our main goal is to provide a great purchase experience for all departments not only in the sale of a new or preowned vehicle,but in the maintainence and parts departments as well.
My goal is 100% satisfaction and will remain my goal for as long as 495 Chrysler Jeep Dodge Ram remains in the Lowell area.
I promise that if you have any issues I am available at anytime and I am in the store everyday
You can call me direct at 978.454.1400 and speak with me personnally
Tony
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 AM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 594 reviews
January 21, 2024
I went to 495 Jeep because I leased my current jeep from them. I couldn't believe how unhelpful they were. Such a disappointment because my first experience was so great. My current jeep is selling for $38, them. I couldn't believe how unhelpful they were. Such a disappointment because my first experience was so great. My current jeep is selling for $38,000 at multiple dealers. They offered me less than my lease buyout of $26,000 and offered to more than double my monthly payments on the new jeep I was looking at. They couldn't have acted any more like they didn't want to sell me a vehicle. I will never look at this dealer again for a new vehicle. Harr in Worcester was such a better experience and they acted like they were interested in earning my business. I have worked in sales for a long time and I've worked at a dealership so I know the back-end money on new car sales and the markup on used vehicles. They wanted to make $10,000 plus on flipping my jeep, so they could have been a whole lot more competitive on the pricing of the new jeep. Once again it felt like they had no interest in selling a new vehicle to a repeat customer. More
by AP
Employees Worked With
Helpful January 16, 2024
Things were going well until they got my credit score. Well I have to go get a job soon and earn money for my score must be really low. Well I have to go get a job soon and earn money for my score must be really low. More
by Bug man
January 15, 2024
I had the best help and fast service from Bobby while getting my new Jeep. getting my new Jeep. More
by christacarmen
Employees Worked With
January 08, 2024
Nice helpful to customers recommending to any one wants to buy a car ou service to buy a car ou service More
by mannyc66
Employees Worked With
December 28, 2023
Always great service! Brought my car in for an oil change and a sticker. Always get taken care of here with the best service. Even got a car wash! Brought my car in for an oil change and a sticker. Always get taken care of here with the best service. Even got a car wash! More
by Ashley.gouveia
Employees Worked With
Michael Glover
December 17, 2023
Excellent right off the bat. Everyone took the time to make sure everything was going good! I would rate them as a 10 all the way!! Everyone took the time to make sure everything was going good! I would rate them as a 10 all the way!! More
by Brianna2007bd
December 04, 2023
The dealer ship was very professional. Did everything they said . Everyone there was very professional Did everything they said . Everyone there was very professional More
by Sperno
December 02, 2023
Outstanding service department. Fixed brakes and ebrake under warranty bc it was caused by seal leak. Fixed brakes and ebrake under warranty bc it was caused by seal leak. More
by TMilHyn
Employees Worked With
