
495 Mazda
Lowell, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:30 PM
Service
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 4:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Paul was very helpful and courteous. Had several issues and were resolved satisfactory.Everyone I spoke with was friendly and listened to my concerns. Had several issues and were resolved satisfactory.Everyone I spoke with was friendly and listened to my concerns. More
Walked in. Sat down. Sales came over immediately. I knew what I wanted. I test drove. Liked it. Fastest car I ever bought. Sat down. Sales came over immediately. I knew what I wanted. I test drove. Liked it. Fastest car I ever bought. More
Great staff. Alex was a real help and very knowledgeable. Everyone made the process as easy as can be. Alex was a real help and very knowledgeable. Everyone made the process as easy as can be. More
Service is always so quick. The waiting area is so clean, with lots of space to sit and work on your laptop. Has complimentary drinks available. The service department sends a g The waiting area is so clean, with lots of space to sit and work on your laptop. Has complimentary drinks available. The service department sends a great video to show everything at the end so you know exactly what is going on. Highly recommend the team at 495! Absolutely great customer service!! Thanks guys! More
I found the dealer to be very clean and quite presentable. I found that my advisor Paul was vet knowledgeable and helpful when explaining the process for the repair on my cx5 presentable. I found that my advisor Paul was vet knowledgeable and helpful when explaining the process for the repair on my cx5 More
Exceptional service! Knowledgeable and helpful staff. Very comfortable waiting room. Detailed service video is very useful and informative. Would highly recommend 495 Maz Knowledgeable and helpful staff. Very comfortable waiting room. Detailed service video is very useful and informative. Would highly recommend 495 Mazda! More
They are very easy to work with. Always a pleasant experience. I never have any problems or need to go back once the scheduled service is complete. Always a pleasant experience. I never have any problems or need to go back once the scheduled service is complete. More
I had my regular maintenance service. It was done in a short time, less than an hour. They sent me a very informative video. I am completely satisfied with my appointment. It was done in a short time, less than an hour. They sent me a very informative video. I am completely satisfied with my appointment. More
Good idea about the video walk-around inspection, it will be nice to have a video with the actual service been done, the leather seat came back with a lot of scratches like the person had something on his ba be nice to have a video with the actual service been done, the leather seat came back with a lot of scratches like the person had something on his back pocket, when I complained about it, the service assistant manager did not acknowledge my complaint, completely disregarded. I'm 100% sure the leather wasn't scratched before but I had no way to prove it. With the track record of the dealer (the car I bought had hidden damage, bad cosmetic repair) I decided to just walk away. More