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495 Mazda - Service Center

Lowell, MA

4.7
1,699 Reviews

1,699 Reviews of 495 Mazda - Service Center

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May 04, 2023

Great experience in my recent purchase! Kristen showed her professional attitude & knowledge which helps me a lot! More

by fixation.kr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ladd
May 03, 2023

Very good service. The staff is courteous and knowledgeable. Comfortable waiting area with wifi reception. More

by GRTESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Terrero, Keith Ladd
May 02, 2023

Easy to schedule Bit of a wait but not too bad Good customer service Serviced all I needed- didn't upsell for more $$$ More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Ghandchi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero, Keith Ladd
April 30, 2023

Routine oil change and tires rotated. Always great customer service. Very pleasant and they explain any additional work suggested and the cost. More

by dmuise214
Recommend Dealer
Yes
Employees Worked With
5
April 27, 2023

Great place to purchase your next vehicle. Ask for Alex! The online buying experionce is unmatched in the industry. More

by svetlin09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Consoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Ghandchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marangoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Deziel, Jonathan Terrero, Al Blank, Keith Ladd
April 27, 2023

Outstanding Customer Service and Maintenance from the 495 Team! Overall experience was excellent and productive. More

by stecfam2@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
April 26, 2023

Greeted nicely, job completed in a reasonable time and no issues. Service Met my expectations. More

by DAMONHOBLEY@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Jonathan Terrio
April 26, 2023

It was a dry good experience. Great customer service and consistent communication throughout the process. More

by allisoncunha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
April 25, 2023

Service at 495 Mazda is always fast and reliable, even if you're just in for a sticker. More

by DV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Deziel
April 24, 2023

The service team was very helpful and went above and beyond to address my problem. More

by kitaca89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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