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A-1 Toyota

New Haven, CT

4.7
1,141 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota. The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven. In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location. The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew. Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many. In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara. Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990. A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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50 Amity Road

New Haven, CT

06515

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Showing 1,141 reviews

June 12, 2020

Bad service experience This review is a follow up on an email I sent to Mr. Galardi (A-1 President) on 5/29. After having had my windshield broken during a routine service More

by wbp
Recommend Dealer
No
Employees Worked With
Tariq Mohammad, service advisor
Jun 17, 2020 -

A-1 Toyota responded

Barry - I do apologize for the initial incident of damaging your windshield glass during your routine service visit, and then to add insult to injury- the wrong glass was installed at the time of repair. Since all of this has transpired the proper glass has been installed into the vehicle. I do hope that our honesty and the fact that we took responsibility for our mistakes shows you that we do care about you as a customer and that we do hope to retain your business. At the time for your next visit feel free to contact me directly to set up your appointment and I can make arrangements to make it as convenient as possible for you to have the Prius serviced. Regards, Daniel Wheeler

June 04, 2020

This is the 3rd new car I've bought from A1 Toyota. That says it all!! The salesman I bought my car from asked me what I needed & he made it happen in a very short time. He could not have been more accommod More

by TJ780
Recommend Dealer
Yes
Employees Worked With
Andrew Constantinou
Jun 05, 2020 -

A-1 Toyota responded

Thank you so much for the 5-star rating! We appreciate it and look forward to working with you again when it's time for your 4th Toyota.

June 04, 2020

Had excellent and professional help doing my first vehicle purchase at A1 Toyota! Amjad was very easy to talk to as I had many questions about the truck I purchased. I had such a great time there, I a More

by Thomas A.
Recommend Dealer
Yes
Employees Worked With
Amjad Alhajjali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

A-1 Toyota responded

Thomas - thank you so much for the wonderful review. We appreciate the recommendation and look forward to working with you again in the future.

May 13, 2020

Probably the best dealership over ever been to. Andy is very responsive and Gary and Paul are both very helpful. Amazing customer service as well as amazing deals. Andy gave me an amazing deal on the car a More

by Supr4
Recommend Dealer
Yes
Employees Worked With
Paul Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hatim Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amjad Alhajjali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Constantinou
May 15, 2020 -

A-1 Toyota responded

Thank you so much for the kind words and the 5-star rating! We appreciate the recommendation and hope you continue to love your GR Supra.

April 26, 2020

Excellent dealer and great to work with Quincy and everyone in the finance department also!! Very happy with their customer service and the car is great too. Would definitely recommend to family and More

by T11
Recommend Dealer
Yes
Employees Worked With
Quincy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Perrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

A-1 Toyota responded

Thank you so much for the kind words and the 5-star rating! We appreciate the recommendation and look forward to working with you again in the future as well!

March 25, 2020

Buying a certified pre-owned 2017 Camry. Andy was patient, kind, determined, professional, respectful and refused to give up until I I found the car I wanted. It was a stressful time for ever More

by tcolo0001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Crisafi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Constantinou
Mar 25, 2020 -

A-1 Toyota responded

Thank you so much for your kind words and more importantly your service as a nurse during these times! We hope you enjoy your Camry and hope you stay safe!

March 19, 2020

It was a good place to go to and help you find a great deal, thanks a lot to Toyota for all their help much appreciated! More

by Namman12
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Constantinou
Mar 19, 2020 -

A-1 Toyota responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future!

March 18, 2020

buying a used car The dealership made buying a car easy. The cars were clearly marked and priced. This dealership included so many thoughtful additional extras- free oi More

by mosklenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Constantinou
Mar 19, 2020 -

A-1 Toyota responded

Thank you so much for the kind words! We appreciate it and look forward to working with you again in the future!

March 15, 2020

Andy is the man!! I’m so great full for him. He does exactly what he says he going to do. Thank God and thanks to him I was able to walk out of their with a brand new Camry TRD with a not so perfect cre More

by erikdiaz811
Recommend Dealer
Yes
Employees Worked With
Frank Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Constantinou
Mar 16, 2020 -

A-1 Toyota responded

Erik - thank you for the kind words! We hope you enjoy your new Toyota and look forward to working with you again in the future.

March 12, 2020

Excellent car buying experience at A-1 Toyota. The salesman Chris was very knowledgeable and helpful throughout the entire process. Also the finance manager Paul was fantastic. I highly recommend A- More

by CathyB
Recommend Dealer
Yes
Employees Worked With
Paul Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Haughton
Mar 12, 2020 -

A-1 Toyota responded

Cathy - thank you so much for the kind words and the 5-star rating!

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