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A-1 Toyota
New Haven, CT
1,148 Reviews
In the early 60’s, the owners of a local garage received a postcard announcing the production of a new four-wheel drive vehicle. At the time, the automotive industry was producing only one other vehicle in this category, so the owners thought this might be a good opportunity to introduce a new four-wheel drive vehicle that they would be able to sell as well as service. The postcard was answered and the response was the founding of the first Toyota dealership in New England and the beginning of what has become a very successful endeavor for Dominic Galardi, Anthony Buglione and A-1 Toyota.
The history of A-1 Service began before this. In January of 1951, Dom joined his father-in-law, Tony Buglione in a partnership that included a gas station and used cars. The station was located on the corner of Olive Street and St. John in New Haven.
In the late 1950’s, a new highway system was breaking through the neighborhood, people started moving to the suburbs, and with the limited space they had already outgrown, A-1 looked for a new location.
The new site they chose was in East Haven. The partnership grew to include Dominic’s brother, Andrew.
Their new location, occupying a city block on Main Street and the sign reading A-1 Auto Service, Inc., became a landmark for many.
In 1963, A-1 completed the building of the first Toyota showroom on the East Coast. In 1966, just three years after opening their dealership, A-1 became the second largest Toyota dealership in the country. Toyota’s line-up featured only two vehicles at the time, the four-wheel drive Land Cruiser and one of the first economy cars, the Tiara.
Over the years, A-1 Toyota continued to grow and in 1980 moved to their current location on Amity Road in New Haven adding the Dodge franchise that dueled with Toyota until 1990.
A-1 Toyota’s line-up looks far different than it did in 1963, but the basis for a successful business has continued. The business is still owned by the same family, and Domin
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,148 reviews
October 30, 2019
Amazing customer service from Andrew This is my second car from A-1 and my service at A-1 has always been excellent which is what brought me back again. That said, Andrew who helped me pu This is my second car from A-1 and my service at A-1 has always been excellent which is what brought me back again. That said, Andrew who helped me purchase my most recent car is truly exceptional and defines amazing customer service. He was very vested in helping me find the right car in the timing that I needed and made my entire experience seamless and very very easy. He is extremely knowledgeable and willing to spend the time to answer questions, and found the exact model I was looking for vs. something else readily available on the lot. I highly recommend Andrew to anyone looking to buy another car. More
by M.R.
Employees Worked With
Andrew Constantinou
October 29, 2019
New 2020 Tacoma Fantastic, long-standing dealership right off RT 15/Wilbur Cross Pkwy. Friendly staff, plenty of room, clean service bay entrance and nice showroom. Fantastic, long-standing dealership right off RT 15/Wilbur Cross Pkwy. Friendly staff, plenty of room, clean service bay entrance and nice showroom. Special thanks to Frank Crisafi, Andy Constantinou, Hatim Yousef and Eddie Oliveiras in ordering and delivering my 2020 Cement Tacoma Off Road exactly how I wanted and expected. Save the manuals - the manual transmissions that is!! More
by CementMixxer
Employees Worked With
Other Employees :
Andrew Constantinou
October 28, 2019
Excellent experience buying a car My salesman, Emerson, listened attentively to what I wanted: a red 2019 Toyota Camry SE: 0% financing; a good amount for my high-mileage Corolla trade My salesman, Emerson, listened attentively to what I wanted: a red 2019 Toyota Camry SE: 0% financing; a good amount for my high-mileage Corolla trade-in; and lifetime free oil changes. I am happy that I reached each of my goals for this car. It is beautiful and I enjoy driving it. Everyone with whom I interacted at the dealership was gracious, efficient, and competent. I have already recommend A-1 Toyota. . More
by Rose
Employees Worked With
October 28, 2019
Let me start by saying that A-1 is probably one of the friendliest and most welcoming dealers there is... had such an amazing experience and andrew made it even better, he is well educated when it comes d friendliest and most welcoming dealers there is... had such an amazing experience and andrew made it even better, he is well educated when it comes down to sales, takes you all the way , nothing left behind plus he actually understands people and makes sure that you get the car that you actually want... Truely honest person, andrew made everything feel nice and easy.. and let me tell you. It takes longer to buy an iphone then to get a car with andrew.. best desicion I've ever made and I am glad andrew was there to help. Also frank was very helpful and made everything so smooth for me and actually got me a good rate for my truck and I am very pleased.. thanks again guys More
by John Valencia
October 25, 2019
Great car buying experience Andy was great. He was extremely honest, courteous and professional. He made my car buying experience very enjoyable. The person that suggested A1 Toy Andy was great. He was extremely honest, courteous and professional. He made my car buying experience very enjoyable. The person that suggested A1 Toyota definitely pointed me in the right direction. More
by Flipper
October 23, 2019
The best dealership, highly recommended! I've had the best customer experience at A1 Toyota. Dado and Sanny are great people to work with. I had shopping for a used vehicle in CT and NY, and I've had the best customer experience at A1 Toyota. Dado and Sanny are great people to work with. I had shopping for a used vehicle in CT and NY, and i can confidently say a1 toyota was the best one. More
by Buhuu
October 20, 2019
Excellent customer service As a first time car buyer, walking into a dealership can be intimidating. Not the case at A-1. I had an awesome experience! Emerson was extremely know As a first time car buyer, walking into a dealership can be intimidating. Not the case at A-1. I had an awesome experience! Emerson was extremely knowledgeable and helpful and walked me through my options step by step. He also showed me exactly the vehicle I wanted, and ended up saving me some money while still providing a vehicle with everything I was looking for. I have a car I love and I’ll recommend A-1 to anyone looking to by a car in the future. Thank you! More
by Mandy
October 19, 2019
Excellent repeat experience w/ Quincy Smith and Ken Perrone Quincy is the consummate professional who made this purchasing experience a true pleasure. He is knowledgeable and extremely responsive, and always pu Quincy is the consummate professional who made this purchasing experience a true pleasure. He is knowledgeable and extremely responsive, and always puts his customers first. I purchased this vehicle with full confidence because I know that Ken Perrone will provide honest, excellent service throughout the lifespan of the car as he has done for my 4 previous Toyotas. More
by CTtownie
October 19, 2019
Great Dealer highly recommended A1 Toyota is great dealership , with good customer service, highly recommended.Great prices, waiting time was great, treated you as a family, no hidde A1 Toyota is great dealership , with good customer service, highly recommended.Great prices, waiting time was great, treated you as a family, no hidden surprises. A great place to buy a car from. More
by Joellenous
October 17, 2019
Great Experience! I leased a 2019 Toyota Rav4 from your dealership. I had great customer service not only from one staff member but three!! Sunny Dhawan, Frank Niveas, I leased a 2019 Toyota Rav4 from your dealership. I had great customer service not only from one staff member but three!! Sunny Dhawan, Frank Niveas, and Stephen Altrater were professional and kind. They worked great together to help me get a new car. My husband and I appreciate the help and kindness. We highly suggest these representatives as well as the dealership. This is our second time working with A-1 Toyota in Woodbridge, CT. Thank you gentleman! More
by Filomena12!
